ICT Service Management Officer (Windows/Linux)

IT Alliance Australia; Adelaide; On-site; AUD 70,000 - 100,000; Full time

Job summary

IT Alliance Australia is assisting a Federal Government client in Adelaide to recruit Service Management Officers to support the ICT environment. You will administer Windows and Linux systems, manage virtualization, databases and storage, and help identify and resolve operational ICT issues.

Collaboration with the team and on-site work in Adelaide are expected. Additionally, you will document features and processes, contributing to knowledge articles and SOPs, with a focus on maintaining high

Qualifications

• Experience administering Windows and/or Linux operating systems.
• Experience administering infrastructure such as virtualization, databases and storage platforms.
• Ability to document features and processes and contribute to knowledge articles and SOPs.
• Ability to identify operational ICT issues and aid resolution in line with standards.

Responsibilities

• Identify ICT issues and contribute to resolution according to standards.
• Assist in documenting features, processes, and knowledge articles.

Skills

Windows admin

Linux admin

Virtualisation

Databases & storage

SOPs & KBs

Job description

IT Alliance Australia is assisting a Federal Government client in Adelaide to recruit Service Management Officers to support the ICT environment. You will administer Windows and Linux systems, manage virtualization, databases and storage, and help identify and resolve operational ICT issues.

Collaboration with the team and on-site work in Adelaide are expected. Additionally, you will document features and processes, contributing to knowledge articles and SOPs, with a focus on maintaining high