Multi-Site Concierge & Workplace Services Leader

Auxus; Sydney; Sur place; AUD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Sponsored study program

Employee Rewards and Recognition

Employee Assistance Program

Career pathways across Auxus and Glad

Résumé du poste

Auxus is seeking an experienced facilities/concierge manager to oversee a portfolio of NSW Government Workplace sites across Sydney. You will lead and train Concierge teams, ensure service standards, manage staffing and act as the client’s day-to-day contact for operational matters.

The role requires strong communication, proactive risk management and proficiency in Excel/MS Office, with willingness to be trained as a first aider and fire warden. Full-time, on site across multiple sites.

Qualifications

• Leadership experience managing multiple sites or teams
• Strong communication and problem-solving skills
• Proficient in Excel and MS Office

Responsabilités

• Lead, coach and develop Concierge team across NSW Government Workplace sites
• Monitor KPIs, identify gaps and work with Operations Manager to address issues
• Own resource planning and ensure sites are staffed
• Be the client’s day-to-day contact and escalation point for complex inquiries
• Ensure site teams follow scope, policies, training plans and service standards
• Act as fire warden and first aider; maintain training/compliance records
• Oversee WHS documentation, incident reports, risk assessments and audits
• Support recruitment, training and continuous improvement initiatives
• Assist Operations Manager with End of Month site data reports

Description du poste

Auxus is seeking an experienced facilities/concierge manager to oversee a portfolio of NSW Government Workplace sites across Sydney. You will lead and train Concierge teams, ensure service standards, manage staffing and act as the client’s day-to-day contact for operational matters.

The role requires strong communication, proactive risk management and proficiency in Excel/MS Office, with willingness to be trained as a first aider and fire warden. Full-time, on site across multiple sites.