Motor Claims Assistant – Growth, Bonuses & Team Support

Network Insurance House; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Bonus opportunities

12 weeks paid parental leave

Free travel insurance

Salary packaging and novated leasing

Job summary

Network Insurance House is looking for an Assistant Claims Executive to join our Melbourne or Brisbane team. You will support the day-to-day motor claims management and provide administrative and operational support to the broader claims team.

You may be early in your insurance career or have experience in claims, insurance administration, or a similar customer-focused role. A proactive attitude and strong communication skills will help you thrive in this fast-paced, collaborative environment.

Qualifications

• Entry to mid-level in claims, insurance administration, or customer-focused roles.
• Organised, proactive and able to work in a fast-paced team.
• Willingness to learn and develop a career in insurance and claims.

Responsibilities

• Triage and lodge new motor claims, ensuring all required information is gathered and submitted to insurers.
• Monitor the claims inbox, respond to requests, and follow up with clients, insurers, and service providers.
• Support the end-to-end management of motor claims, including managing your own portfolio.
• Maintain accurate claim records, track progress, and support the broader claims team to deliver positive client outcomes.

Tools

CRM software

Job description

Network Insurance House is looking for an Assistant Claims Executive to join our Melbourne or Brisbane team. You will support the day-to-day motor claims management and provide administrative and operational support to the broader claims team.

You may be early in your insurance career or have experience in claims, insurance administration, or a similar customer-focused role. A proactive attitude and strong communication skills will help you thrive in this fast-paced, collaborative environment.