Motor Claims Specialist: Guide Repairs & Fast Resolutions

Youi Insurance; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Performance incentives

22 days annual leave

Wellbeing services

Gym discount

Insurance discount

Coaching & development

Job summary

Youi Insurance in Brisbane is seeking a Claims Handler to manage car, caravan, boat and leisure-vehicle claims from lodgement through to resolution. You will gather information, guide customers, organise repairs or replacements, and keep claims moving toward the best outcome with clear notes and compliant processes.

No prior insurance experience is required as comprehensive training and ongoing coaching will develop your decision-making, negotiation and customer-care skills, creating

Job description

Youi Insurance in Brisbane is seeking a Claims Handler to manage car, caravan, boat and leisure-vehicle claims from lodgement through to resolution. You will gather information, guide customers, organise repairs or replacements, and keep claims moving toward the best outcome with clear notes and compliant processes.

No prior insurance experience is required as comprehensive training and ongoing coaching will develop your decision-making, negotiation and customer-care skills, creating