Assistant Manager - Katherine

Discovery Parks; Katherine; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Career progression

Employee Assistance Program

Discounts at 300+ parks

Job summary

Discovery Parks Katherine in the Northern Territory is seeking an experienced Assistant Manager to lead daily park operations and guest experiences, working closely with the Park Manager and supporting upgrades and future development.

This hands-on leadership role requires a passion for people, strong organisational skills, and willingness to live on-site to ensure exceptional service and park standards are maintained.

Qualifications

• Experience in hospitality, accommodation, tourism or holiday parks.
• Leadership and team development experience.
• Budget and revenue experience.
• RMS or similar reservations system experience.
• Excellent communication and customer service skills.
• Flexibility to work weekends, public holidays and after-hours.
• A current driver's licence.
• Willingness to live on-site.

Responsibilities

• Lead daily park operations and respond to after-hours callouts.
• Support guest check-ins, reservations and reception operations.
• Assist with budgets, revenue and cost control.
• Lead, coach and support the team.
• Step up and manage the park in the Manager’s absence.
• Deliver an outstanding guest experience.
• Maintain high standards of presentation, safety and compliance.
• Support marketing, guest engagement and local partnerships.
• Contribute to park upgrades and future development.
• Work collaboratively with the wider G’day Group network.

Skills

Leadership

Team development

Budget management

Reservations system experience

Customer service

Flexibility

Driver's licence

Willingness to live on-site

Tools

RMS or similar reservations system

Job description

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G’day Rewards. Employing more than 2,000 people Australia-wide, G’day Group has the largest park network in the country, offering exciting career opportunities across Australia.

About Discovery Parks Katherine

Discovery Parks Katherine is where career meets adventure. Located in the heart of the Northern Territory, Katherine is where the outback meets the tropics, with incredible landscapes, rich Indigenous culture and unforgettable outdoor experiences.

The park is undergoing exciting upgrades, making this a fantastic time to join the team and be part of its future growth.

With Nitmiluk National Park and the spectacular Katherine Gorge just minutes away, your days off can be spent exploring gorges, waterfalls, thermal springs, walking trails and some of the Top End’s most incredible scenery.

The Role

We’re looking for an experienced hospitality professional to join us as Assistant Manager.

Working closely with the Park Manager, you’ll help lead the team, oversee daily operations and deliver an exceptional guest experience. You’ll step up in the Manager’s absence and play an important role in the park’s ongoing improvements and future development.

This is a hands-on leadership role for someone who loves people, variety and adventure.

Your Responsibilities Will Include But Are Not Limited To

• Lead daily park operations and respond to after-hours callouts
• Support guest check-ins, reservations and reception operations
• Assist with budgets, revenue and cost control
• Lead, coach and support the team
• Step up and manage the park in the Manager’s absence
• Deliver an outstanding guest experience
• Maintain high standards of presentation, safety and compliance
• Support marketing, guest engagement and local partnerships
• Contribute to park upgrades and future development
• Work collaboratively with the wider G’day Group network

About You

You’re a confident, hands-on hospitality professional who enjoys leading people and getting involved. You’re organised, solutions-focused and passionate about creating great guest experiences.

You’ll Bring

• Experience in hospitality, accommodation, tourism or holiday parks
• Leadership and team development experience
• Budget and revenue experience
• RMS or similar reservations system experience
• Excellent communication and customer service skills
• Flexibility to work weekends, public holidays and after-hours
• A current driver’s licence
• Willingness to live on-site

Why work for us

• Be part of exciting upgrades and future growth
• Live and work in the spectacular Northern Territory
• Explore Nitmiluk National Park and Katherine Gorge on your days off
• Enjoy swimming, hiking, boating, fishing and thermal springs
• Career progression across Australia's largest park network
• Discounts at 300+ G’day holiday parks
• Service recognition awards
• Employee Assistance Program

Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children’s Check specific to the state is required.

This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.