Mortgage Broker Support Consultant (Hybrid Work)

Woodforde Group; Brisbane; Híbrido; AUD 70.000 - 100.000; Tempo integral

Benefícios oferecidos por esta vaga

Hybrid work

Competitive salary

Monthly incentives

Career development

Resumo da vaga

Woodforde Group is seeking a Broker Support Consultant in Brisbane to ensure timely processing of residential home loan applications. You will liaise with brokers, borrowers and internal teams to deliver a seamless experience from submission to settlement.

Join a market leading lender with a culture of service excellence, teamwork and growth. The role offers hybrid work with 2 days in the office and 3 from home, plus ongoing career development and incentives.

Qualificações

• Experience in mortgage lending, processing or lending support.
• Strong knowledge of loan documentation and broker operations.
• Excellent communication and stakeholder engagement skills.
• Service-oriented mindset and team approach.

Responsabilidades

• Manage broker relationships and deliver exceptional service at every touchpoint.
• Take ownership of loan applications and follow through to completion.
• Proactively resolve escalations and prioritise workloads.
• Collaborate with Credit, Processing, and Sales teams to ensure smooth workflow.
• Contribute ideas for continuous improvement and innovation.

Conhecimentos

Mortgage lending

Broker support

Customer service

Stakeholder engagement

Descrição da vaga

Woodforde Group is seeking a Broker Support Consultant in Brisbane to ensure timely processing of residential home loan applications. You will liaise with brokers, borrowers and internal teams to deliver a seamless experience from submission to settlement.

Join a market leading lender with a culture of service excellence, teamwork and growth. The role offers hybrid work with 2 days in the office and 3 from home, plus ongoing career development and incentives.