Mobility & Airport Tech Applications Analyst

Hyundai Capital Australia; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Unisys is seeking an Application Analyst - Mobility & Airport Technology Systems in Sydney to support the Baggage Reconciliation System and related mobility infrastructure. You will manage SOTI MDM, Android devices, Windows infrastructure, and contribute to testing and operational support to ensure baggage operations run smoothly.

You will own device management, support Hyper-V and Windows Server environments, and collaborate with airline clients and third-party providers while participating in

Qualifications

• Experience supporting enterprise mobility environments, ideally within managed services or software support.
• Hands-on experience with SOTI Mobile Device Manager (MDM).
• Strong knowledge of Android OS and device lifecycle management.
• Experience supporting Windows Server and Hyper-V environments.
• Solid understanding of networking fundamentals (TCP/IP, AD, DHCP, DNS).
• Strong troubleshooting, incident resolution, and problem-solving skills.
• Experience supporting business-critical systems within defined SLAs.
• Excellent customer service and stakeholder management skills.
• Ability to work independently and manage competing priorities in a fast-paced environment.

Responsibilities

• Own and support the SOTI Mobile Device Management environment and Zebra Android scanner fleet.
• Manage device lifecycle activities, software deployment, upgrades, and platform maintenance.
• Support Windows Hyper-V server environments including replication, backups, security patching, domain administration, and troubleshooting.
• Plan, create, execute, and track testing activities for software releases and patches.
• Investigate system issues, analyse customer problems, and provide effective resolutions.
• Develop expertise in the Unisys Baggage Reconciliation System and scanning technologies.
• Support messaging gateway and message queue technologies that underpin the solution.
• Act as an initial point of contact for operational issues and service requests.
• Collaborate with airline clients, ground handlers, project teams, and third-party providers.
• Participate in an out-of-hours on-call support roster to maintain service continuity.

Skills

SOTI MDM

Android OS

Windows infrastructure

Networking fundamentals

Troubleshooting

Incident resolution

On-call support

Stakeholder management

Testing & QA

Documentation

Tools

Zebra Android scanners

Windows Server

Hyper-V

Active Directory

DNS/DHCP/TCP/IP

Job description

Unisys is seeking an Application Analyst - Mobility & Airport Technology Systems in Sydney to support the Baggage Reconciliation System and related mobility infrastructure. You will manage SOTI MDM, Android devices, Windows infrastructure, and contribute to testing and operational support to ensure baggage operations run smoothly.

You will own device management, support Hyper-V and Windows Server environments, and collaborate with airline clients and third-party providers while participating in