Membership Sales Consultant

Housing Industry Association (HIA); Adelaide; On-site; AUD 60,000 - 80,000; Full time

Job summary

The Housing Industry Association (HIA) is seeking a driven Membership Sales Consultant based in Adelaide. This role involves maximizing new and existing member relationships by promoting HIA's services and products. You will drive membership growth, manage leads, and strengthen engagement with members.

The ideal candidate will have excellent relationship-building skills and experience in proactive sales techniques. If you are passionate about enhancing member engagement and contributing to a national brand, this position is for you.

Qualifications

• Proven experience in membership sales or account management.
• Ability to identify and convert business opportunities.
• Strong interpersonal skills to build long-term relationships.

Responsibilities

• Drive membership growth through proactive outreach and engagement.
• Manage and convert leads effectively to achieve targets.
• Contribute to sales strategies supporting membership growth.

Skills

Relationship building

Proactive sales

Solution-based selling

Lead generation

Tools

CRM systems

Job description

At HIA, we’re more than just a membership association — we’re the voice of Australia’s residential building industry.

We’re looking for a driven, commercially savvy Membership Sales Consultant who thrives on building relationships, spotting opportunities, and turning conversations into long-term partnerships.

This role is responsible for maximising the value of new and existing member relationships, through the promotion of HIA’s products and services across all regions.

If you love the thrill of the chase, and want to work with a recognised national brand — this could be your next move.

Key responsibilities:

Drive membership growth

• Deliver on membership recruitment and first-year retention targets
• Proactively identify and convert new membership opportunities across all regions
• Build a strong and sustainable sales pipeline through lead generation, research and follow-up
• Apply solution-based selling techniques to clearly demonstrate the value of HIA membership

Manage and convert leads

• Actively pursue new business through a mix of canvassing, networking, cold outreach and market intelligence
• Effectively manage and convert both self-generated and centrally allocated leads
• Maintain momentum across the sales cycle to achieve consistent conversion outcomes

Strengthen member engagement and retention

• Support first-year member engagement activities to drive retention and member satisfaction
• Build strong relationships that reinforce the long-term value of HIA membership

Contribute to sales strategy

• Support the delivery of HIA’s national and regional sales plans
• Actively contribute to marketing and promotional initiatives that support membership growth

Promote HIA’s presence

• Increase the visibility of HIA through participation in events, trade shows and industry seminars
• Represent HIA professionally, strengthening awareness of membership and services

Maintain accurate systems and records

• Ensure accurate and up-to-date record keeping across account management, prospecting and lead generation
• Use CRM systems and tools effectively to track activity and maintain data integrity

Collaborate and contribute as part of the team

• Work closely with the national sales team and regional colleagues
• Share insights, contribute ideas and support team outcomes