Sales Consultant

Lincoln Place Services Pty; Mackay Regional; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Discounts across major retailers

Corporate banking discounts

Paid parental leave

Novated leasing

Employee Assistance Program

On the job training with professional/

Job summary

Lincoln Place Services Pty is seeking a Sales Representative in Mackay, Australia to drive sales initiatives, manage pricing guidance and guide customers through home designs and contracts.

This full-time role requires maintaining Salesforce records, managing leads and coordinating settlements, while collaborating with development and community teams to deliver excellent customer experiences.

Qualifications

• Excellent written and verbal communication and presentation skills.

Responsibilities

• Provide customer service excellence to our future and current customers.
• Maintain Salesforce data entry and accuracy for customer interactions and sales activities.
• Manage leads with timely follow-up and appointment management.
• Manage contracts to ensure accuracy and clear contract processes.
• Coordinate settlements and handover to the community team.
• Collaborate with development, construction and community management teams.
• Engage local area agents and community groups for referrals and promotions.
• Follow sales processes and provide feedback to Sales leadership.
• Recommend, attend and host sales events and represent the project.
• Provide expert guidance on home designs, inclusions and product demand.
• Maintain the display suite to a high standard of presentation and accuracy.

Skills

Communication skills

Outbound calling

Sales experience

Customer service

CRM Salesforce

Time management

Teamwork

Presentation skills

Residential real estate

Education

Business/Marketing/Sales degree

Tools

Salesforce

Job description

About us

Lincoln Place is an Australian based company specialising in the development, management and operation of active Lifestyle Estates for the over 50s. We create resort-style communities for those seeking to upgrade their lifestyle by downsizing their home. Utilising the innovative 'land lease' model, residents can enjoy a variety of financial benefits, including exemption from stamp duty on purchase, no council rates, body corporate fees, and importantly, no entry or exit fees. Visit for more information.

About the Opportunity

The Sales Representative is responsible for delivering sales and settlement targets by devising and driving sales initiatives, recommending and managing pricing, and providing expert guidance on home designs. This full-time role sits within the Sales division and reports to the EGM of Sales.

What you will do

• Provide customer service excellence to our future and current customers


• Have a deep level of knowledge of product, inclusions, loan lease living, contracts and sales processes


• Maintain Salesforce data entry and accuracy for all customer interactions, sales activities, forms and processes


• Manage leads by meeting business expectations around lead contacts, data collection, lead follow up and appointment management


• Manage contracts by ensuring all information is correct, customers understand the contract process, and Salesforce is kept up to date on customers' ability to settle


• Manage settlements by ensuring customers are prepared, the contracts team has accurate information, and handover to the community team is seamless


• Maintain strong relationships with development, construction and community management teams to build a strong team culture and support information sharing on customer timeframes and issues


• Maintain positive relationships with local area agents and key community groups to seek opportunities for engagement, referrals and promotions


• Follow all sales processes and provide feedback to the EGM of Sales on improvements


• Recommend, attend and host sales events and be a positive ambassador for the project and your customers


• Provide expert advice and guidance back to the business on home designs, inclusion levels and product demand


• Maintain the display suite to the highest standard of presentation and ensure information displayed or provided is accurate

What do you bring?

• Excellent written and verbal communication and presentation skills


• Confidence in making outbound calls and managing inbound inquiries


• A goal-oriented mindset with the ability to work independently and as part of a team


• Experience in sales, especially within residential, real estate, retirement or off-the-plan sectors


• A genuine passion for customer service and delivering a memorable client experience


• Resilience and confidence to handle challenging conversations with empathy


• Strong time management skills and the ability to multitask under pressure


• Experience using Salesforce or similar CRM platforms is highly regarded


• Patience, professionalism and compassion when working with customers


• Degree qualifications in Business, Marketing or Sales are highly regarded but not essential

What's in it for you?

You will join a purpose-led organisation with a supportive team culture and the opportunity to make a meaningful impact across vibrant residential and tourism communities.

• Discounts across major retailers


• Corporate banking discounts


• Paid parental leave


• Novated leasing


• Employee Assistance Program


• On the job training with professional development opportunities to enhance your already established skill set

Should you have any queries, please contact us at . Please note that applicants must be legally entitled to work in Australia. We do not require assistance from recruitment agencies at this point in time.