Membership & Operations Coordinator for Growth

Associations Forum Pty; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Free parking

Mac laptop provided

On-the-job training

Interstate travel

Performance bonus

Job summary

Associations Forum Pty is seeking an Operations Coordinator to oversee the membership team, member services and general business operations. Reporting to the General Manager, you will drive member renewal, retention and service delivery in a busy not-for-profit setting.

Key duties include managing technology setup, staff support, data handling, and coordinating with IT suppliers and stakeholders. This role requires strong communication and collaborative skills.

Qualifications

• Bachelor degree or higher required.
• Strong written and verbal communication skills essential.
• Ability to manage multiple tasks with accuracy and speed.
• Experience in not-for-profit or member services is desirable.

Responsibilities

• Oversee membership team, member services and renewals.
• Support member queries and provide timely responses.
• Manage data accuracy, surveys and reporting (annual).
• Coordinate with IT and vendor partners for tech needs.
• Assist management with admin processes and staff training.

Skills

Verbal communication

Written communication

Interpersonal skills

Commercially minded

Time management

Prioritisation

Team collaboration

Detail orientation

Self-motivated

Problem solving

Education

Bachelor degree or higher

Job description

Associations Forum Pty is seeking an Operations Coordinator to oversee the membership team, member services and general business operations. Reporting to the General Manager, you will drive member renewal, retention and service delivery in a busy not-for-profit setting.

Key duties include managing technology setup, staff support, data handling, and coordinating with IT suppliers and stakeholders. This role requires strong communication and collaborative skills.