Dynamic Operations & Member Support Coordinator

Design Matters National; Melbourne; On-site; AUD 65,000 - 80,000; Full time

Job summary

Design Matters National is seeking a highly organised, technically confident Business Support Coordinator to assist the day-to-day operation of the organisation, working closely with the CEO across administration, member and sponsor support, systems, billing and events.

This varied role spans multiple areas; you will learn quickly, adapt to new processes, work autonomously and take ownership to get things done, with training provided.

Qualifications

• Strong computer skills and confidence learning new software.
• Able to pick up new programs quickly and work autonomously.
• Excellent organisation and attention to detail.
• Ability to understand a request and follow it through to completion.
• Experience in a small team or varied responsibilities is advantageous.

Responsibilities

• Maintain member and contact information in the CRM (iMIS).
• Coordinate monthly invoicing and arrears with the external bookkeeper.
• Prepare and distribute eDMs, newsletters and social media content.
• Update Canva templates and digital assets.
• Organise files and digital assets across SharePoint and Teams.
• Support DMN's major annual Awards events in Melbourne and Perth.
• Coordinate registrations, communications, guests, suppliers and deadlines.
• Provide general business and administrative support.

Skills

Strong computer skills

Quick learner

Organised

Autonomous

Problem solving

Initiative

Communication

Experience in small team

Tools

iMIS CRM

Microsoft 365

SharePoint

Teams

Canva

Email marketing platforms

Billing and invoicing

Event coordination

Job description

Design Matters National is seeking a highly organised, technically confident Business Support Coordinator to assist the day-to-day operation of the organisation, working closely with the CEO across administration, member and sponsor support, systems, billing and events.

This varied role spans multiple areas; you will learn quickly, adapt to new processes, work autonomously and take ownership to get things done, with training provided.