Membership Growth Consultant

Goodlife Operations Pty; Melbourne; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Casual hours

Staff membership

Career growth opportunities

Job summary

Goodlife Health Clubs in South Melbourne is seeking a casual Member Support Consultant to drive new memberships and welcome members with energy and care. You’ll be the friendly face at the club, presenting tours, onboarding new members, and supporting the sales targets with a people-first approach.

With First Aid & CPR certificates, you’ll build rapport, solve problems, and deliver outstanding customer outcomes. You’ll thrive in a high-energy team that values wellness and community engagement.

Qualifications

• Current First Aid & CPR certificates.
• Ability to build rapport with people from varied walks of life and help them succeed.
• Strong problem-solving abilities to overcome obstacles.
• Outstanding communication skills to listen, understand, and influence others.
• Tenacity with a drive to achieve individual targets and team goals.
• Customer-focused mindset to deliver exceptional outcomes.

Responsibilities

• Proactively contribute to club sales through promotions and referral campaigns.
• Generate and convert high-quality sales leads via community outreach and referrals.
• Make a high number of lead contacts by telephone to maximise opportunities.
• Provide sales presentations and club tours to prospective members.
• Create positive member journeys through personalised interactions and service.
• Support member retention programs and regular outreach to keep members engaged.

Skills

First Aid & CPR

Rapport building

Problem solving

Communication

Tenacity

Customer focus

Job description

Goodlife Health Clubs in South Melbourne is seeking a casual Member Support Consultant to drive new memberships and welcome members with energy and care. You’ll be the friendly face at the club, presenting tours, onboarding new members, and supporting the sales targets with a people-first approach.

With First Aid & CPR certificates, you’ll build rapport, solve problems, and deliver outstanding customer outcomes. You’ll thrive in a high-energy team that values wellness and community engagement.