Membership Growth & Wellness Consultant

Goodlife Operations Pty; Perth; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Base salary + uncapped commissions

Complimentary gym membership

Anniversary leave

Job summary

Goodlife Health Clubs in Perth’s northern suburbs is seeking a proactive Member Support Consultant to drive new memberships and deliver exceptional member experiences. You’ll welcome members, present tours, and convert leads while supporting retention programs in a fast-paced, people-first environment.

You’ll need First Aid & CPR certs and a passion for helping people reach fitness goals, with a drive to achieve individual and team targets in a high-energy club setting.

Qualifications

• Outstanding communication abilities and customer-focused mindset.
• Ability to build rapport with people from diverse backgrounds.
• Strong problem-solving skills and resilience to overcome obstacles.

Responsibilities

• Proactively contribute to club sales budget using promotions and referrals.
• Generate and convert high-quality sales leads through community outreach.
• Achieve required number of lead contacts via telephone to maximise sales opportunities.
• Provide sales presentations and tours to prospective members.
• Create great member journeys through positive, personalised interactions.
• Assist in member retention programs to keep members engaged.

Skills

Communication

Rapport building

Problem solving

Persistence

Job description

Goodlife Health Clubs in Perth’s northern suburbs is seeking a proactive Member Support Consultant to drive new memberships and deliver exceptional member experiences. You’ll welcome members, present tours, and convert leads while supporting retention programs in a fast-paced, people-first environment.

You’ll need First Aid & CPR certs and a passion for helping people reach fitness goals, with a drive to achieve individual and team targets in a high-energy club setting.