Membership Consultant – Sales & Member Experience

AUS FITNESS 24/7; Sydney; On-site; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Sales Training

Leads Provided

Presale Involvement

Fast-paced Environment

Job summary

Aus Fitness 24/7 in Zetland near Sydney is seeking a driven Membership Consultant for presale, launch and beyond. You’ll spend significant time on the phone, following up leads, booking visits and guiding people to the right membership.

The role is a real sales position with targets, real training and genuine leads to work with; you’ll help build a fast-paced, welcoming gym environment and contribute to local marketing efforts.

Qualifications

• Experience in sales or customer service.
• Confident speaking with people face-to-face and on the phone.
• Comfort making a high volume of calls and following up.

Responsibilities

• Calling and following up with people who enquired about Aus Fitness
• Booking visits and conducting gym tours with leads
• Discussing goals and choosing the right membership
• Working toward sales targets and welcoming new members
• Assisting presale outreach and local marketing

Skills

Sales

Customer Service

Phone Outreach

Lead Nurturing

Job description

Aus Fitness 24/7 | Zetland, Sydney

Love fitness? Love helping people improve? Want to get seriously good at something?

Aus Fitness 24/7 is a new Gym x Sauna x Pilates facility in Zetland, and we’re looking for a driven Membership Consultant to join us and become our team member throughout presale, launch and beyond.

We believe a great gym can genuinely change someone’s life, helping them become stronger, healthier, more confident and more consistent. We want someone who believes in that too, enjoys working with people, and likes the challenge of turning interest into something you can monetise.

This is a real sales role. You’ll spend a significant amount of time on the phone, following up leads, booking visits and helping people decide whether Aus Fitness is right for them.

Maybe This Sounds Like You

You’re not completely satisfied with where you are right now.

Maybe you’re in a job where you’ve stopped learning. Maybe you’re between jobs and hate sitting still. Maybe you simply know you’re capable of more.

You’re looking for an industry you like. You want to work. You want to make money. You want to get better.

You like fitness, you’re good with people, and you want an environment where effort and improvement actually matter.

And if you already know who Alex Hormozi is and enjoy learning about sales and growth — bonus points.

What You’ll Be Doing

• Calling and following up with people who have enquired about Aus Fitness
• Working through leads, missed calls and older enquiries
• Booking prospective members in to visit the gym
• Speaking with leads about their goals and what they’re looking for
• Conducting gym tours and membership consultations
• Helping people choose the right membership
• Following up consistently until there is a clear outcome
• Working towards individual and team sales targets
• Welcoming members and creating a strong first impression
• Assisting with presale outreach, promotions and local marketing
• Helping maintain a clean, professional and welcoming environment
• Helping maintain and improve the gym’s social media and marketing content

About You

We’d love to meet you if:

• You genuinely enjoy training and being around gyms
• You have previous sales and/or customer service experience
• You’re confident speaking with people face-to-face and over the phone
• You’re comfortable making a high volume of calls and following people up
• You’re self-driven and like working toward measurable results
• You stay positive when people say no
• You’re reliable, organised and follow through on what you say
• You take feedback well and want to improve quickly
• You bring good energy and enjoy being part of a team
• You are proactive rather than waiting to be told what to do

What We Offer

• $30.35/hour + 12% super + commission opportunities
• Real sales training, coaching and feedback
• Genuine leads to work with
• The opportunity to be involved in the presale and launch of a new gym
• A fast-paced environment where your contribution is visible
• Experience across fitness, the gym, sales and member experience
• A chance to work closely with fitness professionals and personal trainers

A Quick Reality Check

This role involves a lot of phone calls and follow-up.

If you enjoy the challenge, like getting better through repetition and get satisfaction from seeing your effort turn into results, you’ll probably thrive here.

About Aus Fitness

Aus Fitness 24/7 is a new premium-feeling Gym x Sauna x Pilates facility in Zetland.

We’re building a gym that is clean, welcoming, well-equipped and genuinely enjoyable to train in — a place where people can improve their health, strength, confidence and lifestyle in their own way.

We want the same standard from the people who work here.