Member Growth & Support Coach — with Commission

200 Fitness First Australia Pty Limited; Melbourne; Presencial; AUD 39.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay + commission

Platinum membership

Anniversary leave + friend/family gym

High-energy team culture

Leadership pathways

Descripción de la vacante

Fitness First, Melbourne, is seeking Member Support Consultants to be the heartbeat of the club. You’ll be the first contact, spark motivation and help people take the first step toward becoming stronger and healthier versions of themselves.

In this role you’ll drive membership growth through outbound outreach, community engagement and outstanding service, turning interest into action and building lasting relationships that keep members motivated.

Formación

• Current First Aid & CPR certificate.
• A problem-solving mindset - you can provide solutions that meet the needs of our potential members
• A gift for communication - you can talk to anyone with ease, and inspire them to take action
• Drive - you are goal-focused and continuously looking for new ways to excel yourself
• A team player - you can rally through the hard times and celebrate personal and team success
• Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals

Responsabilidades

• Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
• Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
• Achieving the required number of lead contacts via telephone to maximise sales opportunities
• Providing sales presentations and tours to prospective members
• Creating great member journeys via positive and personalised interactions
• Achieving successful outcomes to enquiries
• Opening and closing the club as per the club roster
• Active involvement in member retention programs, inspiring members to continue their fitness journey
• Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

Conocimientos

Communication

Problem solving

Drive

Teamwork

Customer focus

Educación

First Aid & CPR certificate

Descripción del empleo

Fitness First, Melbourne, is seeking Member Support Consultants to be the heartbeat of the club. You’ll be the first contact, spark motivation and help people take the first step toward becoming stronger and healthier versions of themselves.

In this role you’ll drive membership growth through outbound outreach, community engagement and outstanding service, turning interest into action and building lasting relationships that keep members motivated.