Member Growth Specialist – Fitness Club

200 Fitness First Australia Pty Limited; Australia; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Base salary + uncapped commission

Platinum Fitness First membership

Anniversary leave

Gym membership for friends or family

Leadership pathways

Zusammenfassung

Fitness First Australia Pty Limited is seeking a Member Support Consultant (MSC) to be the heartbeat of the club in Victoria. You’ll greet members, spark motivation and help them take the first step toward stronger, healthier lives.

You’ll drive membership growth through proactive outreach, referrals and sales tours while delivering exceptional service and personalised member journeys. The role includes opening and closing the club as rostered and participating in retention programs.

Qualifikationen

• Current First Aid & CPR certificate.
• Strong communication and motivational skills.
• Goal-focused with drive to excel.
• Able to engage with diverse members.

Aufgaben

• Proactively contribute to club sales using promotions and referrals campaigns.
• Generate and convert high-quality sales leads through community outreach.
• Achieve required number of lead contacts via telephone to maximise sales opportunities.
• Provide sales presentations and tours to prospective members.
• Create great member journeys via positive and personalised interactions.
• Achieving successful outcomes to enquiries.
• Open and close the club as per the club roster.
• Active involvement in member retention programs, inspiring members to continue their fitness journey.
• Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

Kenntnisse

Communication

Problem-solving mindset

Drive and goal-oriented

Team player

Customer-focused

Ausbildung

First Aid & CPR certificate

Jobbeschreibung

Fitness First Australia Pty Limited is seeking a Member Support Consultant (MSC) to be the heartbeat of the club in Victoria. You’ll greet members, spark motivation and help them take the first step toward stronger, healthier lives.

You’ll drive membership growth through proactive outreach, referrals and sales tours while delivering exceptional service and personalised member journeys. The role includes opening and closing the club as rostered and participating in retention programs.