Member Engagement Admin & Events Specialist

Ausimm; Melbourne; On-site; AUD 55,000 - 65,000; Full time

Job summary

AusIMM in Melbourne is seeking an Administration Assistant for a full-time, office-based role fixed-term to July 2027. This position starts immediately and requires right to work in Australia for the duration.

You’ll help members get information and support, handle inquiries by phone and email, update member records and assist with events and improvement projects. A varied, member-focused role in a busy team.

Qualifications

• 1–2 years' proven experience in administration with customer contact.
• Strong communication and professional phone/email manners.
• Excellent attention to detail and data accuracy.

Responsibilities

• Handle member inquiries via phone and email, providing timely responses.
• Assist with membership applications, renewals and upgrades.
• Update member records and maintain data accuracy.
• Support events and improve member services projects.

Skills

Administration

Customer service

Data accuracy

Tools

Microsoft Office

CRM / member databases

Job description

AusIMM in Melbourne is seeking an Administration Assistant for a full-time, office-based role fixed-term to July 2027. This position starts immediately and requires right to work in Australia for the duration.

You’ll help members get information and support, handle inquiries by phone and email, update member records and assist with events and improvement projects. A varied, member-focused role in a busy team.