Melbourne Desktop Support Engineer - Network & IT Training

CareCone Group; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

A technology services company seeks a Desktop Support Engineer in Melbourne. Responsibilities include overseeing support requests, daily technical support for desktop systems, and training end users. Key qualifications include a background in IT, MCP, MCSE, and ITIL certifications. This position focuses on providing effective technical support, installation and maintenance of computer systems, and fostering professional relationships with staff. Interested candidates should apply to the provided email for further information.

Qualifications

• Background in IT.
• Programming experience.
• Network security experience.

Responsibilities

• Oversee and update assigned support service requests.
• Handle daily technical support activities on desktop support, data network and server management.
• Setup desktop computers and install software for various applications.

Skills

Knowledge of computer science

Ability to multitask

Keep calm under pressure

Education

Microsoft Certified Professional (MCP)

Microsoft Certified Solutions Expert (MCSE)

Information Technology Infrastructure Library (ITIL)

Job description

A technology services company seeks a Desktop Support Engineer in Melbourne. Responsibilities include overseeing support requests, daily technical support for desktop systems, and training end users. Key qualifications include a background in IT, MCP, MCSE, and ITIL certifications. This position focuses on providing effective technical support, installation and maintenance of computer systems, and fostering professional relationships with staff. Interested candidates should apply to the provided email for further information.