Medical Receptionist

Nexus Eye Care; Blacktown; On-site; AUD 52,000 - 62,000; Full time

Benefits offered by this job

Onsite parking

Training opportunities

Christmas & New Year bonus offered

Performance bonus offered

Job summary

Nexus Eye Care in Blacktown is seeking a medical receptionist to join our ophthalmology practice. You will greet patients, manage calls and emails, and perform general administration to support a smooth patient journey.

Working onsite with an experienced admin and clinical team, you will handle patient invoicing, scheduling, and maintain a friendly, professional environment. Training is provided, with opportunities to develop organizational and customer service skills.

Qualifications

• Past experience as a medical receptionist in fast-paced medical practice.
• At least 12 months of medical receptionist experience, preferably specialist.
• Ability to multitask - prioritizing patient care.
• Excellent interpersonal and communication skills.
• High level of attention to detail and organizational ability.
• Time management skills and ability to prioritize workload.
• Ability to work well independently and as part of a team.
• Punctual, reliable and honest.
• Exceptional customer service, positive can-do attitude, eager to learn.

Responsibilities

• Greet and assist patients in a warm and professional manner
• Handle incoming calls, emails, and patient inquiries
• General administration and office duties
• Management of patient invoicing and receipting
• Booking and managing appointments

Skills

Patient greeting

Communication

Multitasking

Attention to detail

Team player

Job description

You will be a key member of the team, creating a welcoming environment for our patients and supporting the team with high-quality administrative support. Work alongside an established admin and clinical team in our Blacktown office.

Key responsibilities

• Greet and assist patients in a warm and professional manner
• Handle incoming calls, emails, and patient inquiries
• General administration and office duties
• Management of patient invoicing and receipting
• Booking and managing appointments

About you

• Past experience as a medical receptionist in fast-paced medical practice
• Atleast 12 months of medical receptionist experience, preferably specialist
• Ability to multitask - prioritizing patient care
• Excellent interpersonal and communication skills
• High level of attention to detail and organizational ability
• Time management skills and ability to prioritize workload
• Ability to work well independently and as part of a team
• Strong organizational skills, attention to details and a fast learner
• Punctual, reliable and honest
• Exceptional customer service, positive can-do attitude, eager to learn
• Rostered half day off once a fortnight (after successfully being trained for 8 weeks)
• Onsite parking
• Training opportunities provided throughout the year and continuing education upon application
• Christmas & New Year bonus offered
• Performance bonus offered
• A great team to work with
• Open and friendly culture where each team member is valued and feedback appreciated
• Team building activities held twice annually
• Modern, state-of-the-art facilities

About us

We are an Ophthalmology practice with a dynamic and friendly team. We are close to public transport and staff parking is also available.