Medical Receptionist

Balmoral Medical Practice; Mosman; On-site; AUD 34,000 - 44,000; Part time

Job summary

Balmoral Medical Practice in Mosman is seeking a friendly Medical Receptionist for a casual position. The role requires greeting patients, scheduling appointments, and handling calls and emails with accuracy. The successful candidate will join a professional team and support high-quality patient care.

Flexibility is valued: minimum three shifts per week with regular Saturdays, and training provided for the right applicant. Previous reception experience is desirable.

Qualifications

• Customer service or administrative experience required.
• Positive, friendly attitude and strong communication skills.
• Ability to multitask and manage time in a fast-paced environment.
• Computer literacy with a willingness to learn new software.

Responsibilities

• Greet and assist patients upon arrival.
• Book appointments and manage scheduling.
• Answer a high volume of calls and emails.
• Maintain and update the patient database and billing records.
• Liaise with GPs and external clinicians.

Skills

Customer service

Administrative experience

Interpersonal skills

Time management

Tools

MS Office

Job description

A thriving, well-established Medical Practice in Mosman is seeking anenthusiasticReceptionistfor a casual position, for a minimum of 3 x 5/6 hour shifts per week. Regular Saturday mornings are also available.

Are you keen to learn or develop outstanding customer service skills?

Are you looking to return to the workforce after starting a family?

Or are you seeking a flexible part-time position while studying?

Who we are:

Leading the field in General Practice patient care and service, our focus is to provide the very best health outcomes for our patients and exceed their service expectations. Typically, our patients are professionals, young families and senior members of the community who are well-informed and who value and take responsibility for their health.

Medical Receptionist:

Responsible for providingfirst class customer service to our patients, you must be able to work in a fast-paced environment whilst maintaining attention to detail and effective time management. Your responsibilities will include:

• Meeting and greeting patients
• Booking appointments
• Answering a high volume of calls and emails
• Managing and updating the practice database, including billing patients
• Liaising with our GPs as well as external clinicians and providers

What we are looking for:

• Customer service and/or administrative experience
• Outstanding interpersonal skills with a positive, friendly attitude
• The ability to multi-task, prioritise and manage your time ina fast-paced environment with meticulous attention to detail
• Computer literacy - intermediate MSOffice skills and an aptitude for learning new software
• A highly professional work ethic with compassion and commitment to patient care
• An ability to work well within a diverse team
• Previous medical reception experience is desirable, however we are willing to train the right applicant.

We need someone who is available to work shiftsona minimum of three days per week and a regular Saturday - ideally you will have the flexibility to cover other shifts if needed.

You will be supported by a progressive and highly professional teamand work alongside experienced and dedicated medical practitioners.

For more information about us visit www.balmoralmedicalpractice.com.au