Medical Receptionist – Specialist Clinic with Headspace

Compass Immunology Clinics; Brisbane; On-site; AUD 41,000 - 50,000; Full time

Benefits offered by this job

Free Headspace subscription

Just For You Day - an additional paid

Employee discounts and perks through}

Job summary

Compass Immunology Clinics is seeking a Medical Receptionist to join our Brisbane team. This patient-facing role supports front-of-house operations in a busy specialist clinic, delivering warm patient service and accurate administrative tasks.

You will manage bookings, billing across Medicare/health funds, maintain patient records, and assist clinical staff. A collaborative approach and attention to detail are essential for success in this fast-paced environment.

Qualifications

• Greet, check in, and discharge patients with warmth and professionalism
• Accurately manage patient bookings, including scheduling, rescheduling, and cancellations
• Process billing for Medicare, DVA, health funds, and private accounts
• Maintain accurate patient records and ensure timely data entry
• Respond to patient and healthcare provider enquiries (in person, phone, and email)
• Support clinical staff by ensuring front-of-house processes run smoothly
• Uphold privacy and confidentiality at all times

Responsibilities

• Greet, check in, and discharge patients with warmth and professionalism
• Accurately manage patient bookings, including scheduling, rescheduling, and cancellations
• Process billing for Medicare, DVA, health funds, and private accounts
• Maintain accurate patient records and ensure timely data entry
• Respond to patient and healthcare provider enquiries (in person, phone, and email)
• Support clinical staff by ensuring front-of-house processes run smoothly
• Uphold privacy and confidentiality at all times

Skills

Medical reception

Administration

Patient service

Attention to detail

Communication

Tools

Best Practice Premier

Job description

Compass Immunology Clinics is seeking a Medical Receptionist to join our Brisbane team. This patient-facing role supports front-of-house operations in a busy specialist clinic, delivering warm patient service and accurate administrative tasks.

You will manage bookings, billing across Medicare/health funds, maintain patient records, and assist clinical staff. A collaborative approach and attention to detail are essential for success in this fast-paced environment.