Medical Receptionist

Health E Medical Centre; Geelong; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Free on-site parking

Job summary

Health e Medical Centre Geelong West is seeking a dedicated Medical Receptionist to join our fast-paced team on a part-time basis (24 hours per week).

You will greet patients, manage phone and email enquiries, schedule appointments, process Medicare/DVA claims, and update patient records using Best Practice software. The role requires excellent communication, reliability, and the ability to work rotating shifts from early morning to evening.

Qualifications

• Experience in medical reception or admin.
• Confident use of Best Practice (or similar systems).
• Excellent communication and multitasking skills.
• Friendly, team-oriented attitude.

Responsibilities

• Greet and assist patients with care and professionalism.
• Manage phone and email enquiries.
• Book and manage appointments efficiently.
• Process Medicare/DVA claims and payments.
• Use Best Practice software to update patient records.
• Ability to work various shifts between hours 6.45am - 7.30pm.

Skills

Medical reception

Communication

Teamwork

Customer service

Tools

Best Practice

Job description

Medical Receptionist – Part-Time (Permanent) 24 hours per week : Wednesday, Thursday, Friday
Health e Medical Centre – Geelong West

We’re growing! Health e Medical Centre Geelong West is looking for a dedicated, experienced Medical Receptionist to join our fast-paced and supportive team.

As the face of our clinic, you’ll help ensure our patients receive professional, friendly service from the moment they walk in the door.

Your Role:

Greet and assist patients with care and professionalism

Manage phone and email enquiries

Book and manage appointments efficiently

Process Medicare/DVA claims and payments

Use Best Practice software to update patient records

Ability to work various shifts between hours 6.45am - 7.30pm

We’re Looking For:

• Experience in medical reception or admin
• Confident use of Best Practice (or similar systems)
• Excellent communication and multitasking skills
• Friendly, team-oriented attitude

What we offer:

• Supportive and fast-paced team environment
• Free on-site parking
• Be part of a well-regarded clinic in Geelong West

Your application will include the following questions:

• Which of the following Microsoft Office products are you experienced with?
• Which of the following medical practice management software do you have experience with?
• Do you have customer service experience?
• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a medical receptionist?
• Do you have experience in administration?
• Have you worked in a role which requires a sound understanding of business intelligence (BI) best practices?
• Do you have a current Australian driver's licence?