Medical Receptionist – Permanent Part-time

RRD IMAGING; Brisbane; On-site; AUD 30,000 - 39,000; Part time

Job summary

RRD IMAGING in Carseldine, Brisbane, is seeking a Medical Receptionist for a permanent part-time role to greet patients, manage bookings, and provide essential front-desk support in a busy imaging clinic.

The successful candidate will handle referrals, patient billing and Medicare claims, liaison with doctors and staff, and maintain accurate records with medical software, contributing to a smooth patient experience.

Qualifications

• Experience in medical imaging or radiology reception is essential.
• Excellent verbal and written communication skills.
• Strong attention to detail.
• Able to multitask in a busy clinic.
• Proficient with medical booking/billing software.

Responsibilities

• Greet and check in patients warmly and professionally.
• Manage appointment bookings, scheduling, and patient inquiries.
• Process referrals, patient billing, and Medicare/health fund claims.
• Liaise with referring doctors, specialists, and clinical staff.
• Perform general administrative duties to keep front-desk workflow smooth.

Skills

Verbal communication

Written communication

Attention to detail

Multitasking

Prioritisation

Computer literacy

Medical software experience

Tools

Medical booking software

Billing software

Job description

Medical Receptionist - Permanent Part-time

A Medical Receptionist position on a permanent part-time basis at a premium diagnostic imaging clinic in Carseldine. This role is vital to the smooth day-to-day operation of the practice, serving as the welcoming face for patients and providing essential administrative support.

Key responsibilities

Greeting and checking in patients warmly and professionally

Managing appointment bookings, scheduling, and general patient enquiries

Processing referrals, patient billing, and Medicare/health fund claims

Liaising with referring doctors, specialists, and clinical staff

General administrative duties to ensure a smooth, efficient front-desk workflow

About you

Previous experience in medical imaging / radiology OR general medical reception is essential

Excellent verbal and written communication skills with strong attention to detail

A compassionate, patient-first approach

Ability to multitask, prioritise, and thrive in a busy clinic setting

Strong computer literacy and experience with medical booking/billing software

Supportive Management: A leadership team that values your input and supports your professional development

Positive Culture: Join an experienced, collaborative team that values teamwork, mutual respect, and a good sense of humour

Flexibility: Work-life balance with regular weekly casual shifts and occasional Saturdays

Modern Clinic: A clean, professional, and well-equipped work environment