Medical Receptionist

I-MED Radiology Network; Cairns Regional; On-site; AUD 39,000 - 47,000; Part time

Job summary

I-MED Radiology Network in Cairns is seeking a Casual Medical Receptionist to welcome patients, manage bookings, and provide calm support in a fast-paced healthcare environment.

This role covers reception, administration, and collaboration with clinical staff; experience with Medicare, Private Health, DVA payments and medical software is helpful.

Qualifications

• Excellent communication and people skills are essential.
• Experience handling patient inquiries and scheduling is preferred.
• Familiarity with medical terminology is advantageous.

Responsibilities

• Welcoming patients with warmth and professionalism.
• Scheduling appointments and managing patient data.
• Assisting with general enquiries and providing a calm presence.

Skills

Strong communication

Interpersonal skills

Customer service

Multitasking

Tools

Microsoft Office

Medical software

Job description

Casual Medical Receptionist – Join Our Caring Team!

Locations: Cairns & Mount Sheridan

Hours: Between 7:45 AM – 5:00 PM

Are you a warm, organised, and people-focused individual looking to make a real impact in healthcare? We’re looking for a Casual Medical Receptionist to join our friendly and professional team. If you love helping others, thrive in a fast-paced environment, and want a role that offers flexibility and purpose, we’d love to hear from you!

Why Join Us

At I-MED Radiology Network, we’re united by a powerful mission: to help save lives and reduce uncertainty. With over 4,000 team members across Australia, we’re proud to be leaders in medical imaging, supported by cutting‑edge technology and a compassionate culture.

What You’ll Be Doing

Role

Patient Care & Support

• Welcoming patients with warmth and professionalism
• Scheduling appointments and managing patient data
• Assisting with general enquiries and providing a calm presence

Reception & Administration

• Handling payments and billing (Medicare, Private Health, DVA, etc.)
• Managing medical records with confidentiality
• Maintaining a tidy and welcoming reception area
• Responding to internal emails and coordinating with clinical staff

Team Collaboration

• Working independently and as part of a supportive team
• Communicating with referring doctors and other stakeholders
• Providing coverage during staff leave when needed

What You’ll Bring

• Strong communication and interpersonal skills
• Intermediate computer skills (Microsoft Office, medical software)
• Understanding of medical terminology
• Previous experience in radiology or medical reception is a plus

Bonus Traits

• A bubbly, can‑do attitude
• Ability to stay calm and focused under pressure
• Quick thinking and adaptability

About Us

With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x‑ray, Nuclear Medicine, and a commitment to exceptional standards of patient care.

Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.