Medical Receptionist Kensington-Willing to Train

Indigo Hr; Sydney; On-site; AUD 42,000 - 56,000; Full time

Benefits offered by this job

Onsite parking

Training provided

Job summary

Indigo HR is seeking a friendly Medical Receptionist for our Kensington clinic. You will be the first point of contact, handling reception and administrative tasks while upholding exceptional patient service.

We welcome applicants with strong customer service skills and a willingness to train in medical administration. The role offers on-site parking and a 9-day fortnight schedule to support work-life balance.

Qualifications

• Experience as Medical Receptionist desirable but not essential.
• Excellent customer service skills expected.
• Ability to work autonomously and as part of a team.
• Maintain strict confidentiality of patient and practice matters.
• Strong organisational and time management skills.

Responsibilities

• First point of contact with customers, delivering outstanding service.
• Efficient management of patient data, appointments, files, correspondence and accounts.
• Scheduling and management of patient bookings in Xestro.
• Processing patient invoicing and receipts.
• End of day reconciliations (eftpos, credit card and cash).
• Preparation of correspondence via email and letters.
• Scanning, filing, mail/fax and photocopying.
• Ad hoc administration duties as required.

Skills

Customer service

Communication

Time management

Organisational skills

Confidentiality

Teamwork

Attention to detail

Empathy

Quick learner

Xestro

Tools

Xestro

Job description

Medical Receptionist Kensington-Willing to Train

Would you love to work in the medical industry utilising yourreception,administration skills or customer service skills or are you an experienced Medical Receptionist looking for a fresh new role?

Highly reputable Women's Health & Specialist clinic

9 day fortnight (every second Friday off)

Located at Kensington - onsite parking

Lots of opportunities to progress

This is an ideal role for a receptionist that enjoys customer interaction, being the first point of contact within a business.

You are passionate about providing outstanding customer service, love to work autonomously and take pride in being an ambassador of a practice that makes a difference in healthcare.

The Company

We are a growing private women's health clinic located in beautiful facilities at Kensington providing obstetrics, gynaecology, fertility and physiotherapy services.

The culture of the organisation is characterised by the highest standard of professionalism, integrity and providing an outstanding level of customer service, time, care and support to patients. The atmosphere is friendly, harmonious and respectful, with emphasis on leading-edge knowledge, technology and research.

All the team share the similar philosophy, work ethic and patient-focused approach.

The Role

The main objective of the role is to provide reception and administrative services to the patients, doctors and staff at the practice.

Being a good fit to the culture and our work values is important, so we are happy to train someone in medical administration.

You will work a 9 day fortnight and your day off will be every second Friday.

There is parking available on site at the premises.

The duties and responsibilities are:-

You are the first point of contact/impression of the business so you will provide an outstanding level of customer service on the telephone and in meeting and greeting customers

Efficient management ofall patient data, appointments, procedures, clinical files, correspondenceand accounts

Scheduling and effective management of patient bookings in Xestro software

Processingpatient invoicing and receipting of consultations

Completion of end of day reconciliations (eftpos, credit card and cash)

Preparation of correspondence via email, letters (editing and reformatting)

Scanning, filing, mail/fax (retrieval and distribution) and photocopying

Assist the practice with ad hoc administration duties as required

Your Skills & Knowledge

The ideal candidate will have the following attributes:-

Previous experience as a Medical Receptionist is desirable, but not essential. We welcome all candidates with excellent customer service skills.

You are passionate about providing an exceptional level of customer service

Compassionate, empathetic and warm disposition

You are a quick learner and focused on learning and developing your medical administration skills

A high standard of personal integrity -trustworthy, loyal and honest.

An ability to maintain strict confidentiality regarding all patient and practice matters

Excellent organisational and time management skills

Able to work well independently, but also as part of a team

Great attention to detail

Have the ability to connect and interact with people of all ages, background and personalities

Enjoy being part of a professional, happy and highly focused team