Medical Receptionist

Ausdocs Holdings Group; Townsville City; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

On site training

Supportive team environment

Fully computerised facilities

Development opportunities

Job summary

Bushland Beach Medical Centre is seeking a friendly, highly motivated receptionist to join our supportive team of administrators and clinical staff in Townsville. This full-time role offers on-site training and opportunities for development within a fully computerised practice.

The successful candidate will handle front-d desk duties, answer calls and emails, schedule appointments, manage registrations, and assist doctors and nurses as needed.

Qualifications

• Excellent communication skills and a friendly disposition.
• High level of computer literacy and organisation.
• Previous experience as a Medical Receptionist is preferred.
• Reliable with a strong work ethic and ability to work unsupervised.

Responsibilities

• Open and close clinic operations and manage reception tasks.
• Answer phones, emails and face-to-face inquiries politely.
• Schedule patient appointments and document registrations.
• Issue invoices/receipts and handle bulk billing as required.
• Maintain confidentiality of patient information and assist clinical staff.
• General housekeeping of waiting areas and clinic facilities.

Skills

Communication skills

Computer literacy

Friendly personality

Self-motivated

Tools

Best Practice Software

Job description

Bushland Beach Medical Centre is a positive, enthusiastic and successful medical practice, striving to deliver excellence in health, continuing quality improvement and best practice medicine and clinical care.

We are looking for a friendly, highly motivated receptionist that will thrive in a team environment to join our support team of administrators and clinical staff on a Full time or Permanent Part Time basis.

We Will Provide You

• On site training to develop your administrative skills
• Supportive working environment with a friendly group of Doctors and a great team of Administration Staff and Nurses
• Fully computerised facilities
• Opportunities for development in your role

The successful candidate will be a valued member of our team and have a positive and friendly attitude towards team members and patients.

Responsibilities Of This Role Include

Reception & Administration

• Open and close clinic.
• Communicate with patients via phone, email and in person, in a courteous and efficient manner.
• Schedule appointments for patients.
• Issue patient invoices/receipts and bulk bill as required.
• Enter and update patient registration details.
• Exercise confidentiality with regards to patient care and all aspects of the practice.
• Assist doctors and nurses as requested and required.
• Correspondence management.
• General housekeeping such as tidying and cleaning of waiting room and other practice facilities when necessary

To be ideal for this role, you must have the following attributes:

• Bright and friendly personality
• Excellent communication skills
• Previous experience in a Medical Receptionist role
• High level of computer literacy
• Previous experience with Best Practice Software or similar is advantageous
• Self-motivated and an ability to work unsupervised
• Reliable with strong work ethic