Medical Receptionist - Diagnostic Imaging (Full-Time)

Lumus Imaging; Brisbane; On-site; AUD 52,000 - 68,000; Full time

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Employee Assistance Program

Job summary

Lumus Imaging – Nundah is seeking a Medical Receptionist to join a friendly team in a fast-paced healthcare setting. This permanent, full-time role (38 hours per week) covers a 8:00am–4:30pm schedule Monday to Friday, with Saturday mornings as required.

Based in Nundah, you will travel to cover other clinics as needed, delivering excellent patient service, managing bookings, billing tasks and data entry with accuracy.

Qualifications

• Experience in reception, administration, or customer service, ideally within a healthcare environment.
• Outstanding communication and interpersonal skills.
• Strong organisational skills with the ability to manage competing priorities.
• High attention to detail and accurate data entry skills.
• A professional, compassionate, and patient-focused approach.
• The ability to work effectively in a busy team environment.

Responsibilities

• Deliver exceptional customer service by welcoming patients and managing front desk enquiries.
• Coordinate and manage medical imaging bookings for inpatient and outpatient appointments.
• Answer and direct incoming calls professionally and efficiently.
• Perform general administrative and clerical duties.
• Maintain accurate patient records and data entry with a high level of attention to detail.
• Liaise effectively with patients, medical professionals, referring practitioners, and internal teams.
• Process billing and banking tasks, including Medicare, DVA, health funds, and WorkCover transactions.

Job description

Lumus Imaging – Nundah is seeking a Medical Receptionist to join a friendly team in a fast-paced healthcare setting. This permanent, full-time role (38 hours per week) covers a 8:00am–4:30pm schedule Monday to Friday, with Saturday mornings as required.

Based in Nundah, you will travel to cover other clinics as needed, delivering excellent patient service, managing bookings, billing tasks and data entry with accuracy.