Medical Receptionist

Sweeping Corporation of America; Bongaree; Hybrid; AUD 48,000 - 60,000; Full time

Job summary

Lumus Imaging on Bribie Island and Bongaree is hiring a Medical Receptionist for a full-time, 38-hour week. The role covers front-of-house duties in a busy diagnostic imaging environment, with a focus on delivering an excellent patient experience.

The successful candidate will manage bookings and inquiries, handle data entry and Medicare/billing tasks, and support daily clinic operations. Training is provided, and prior healthcare experience is not required.

Qualifications

• Experience in healthcare reception is desirable but not essential.
• Strong communication and customer service skills.
• High attention to detail and strong organisational abilities.
• Confidence using computers and administrative systems.
• A team-focused attitude with a genuine commitment to patient care.

Responsibilities

• Welcoming patients and providing a professional and compassionate first impression.
• Managing patient bookings, referrals, and enquiries (in person and via phone).
• Accurate data entry and maintenance of patient records.
• Processing Medicare, billing, and payment transactions.
• Supporting the smooth day-to-day operation of the clinic.

Skills

Communication

Customer service

Attention to detail

Organisational skills

IT literacy

Tools

Administrative systems

Job description

About the role

Lumus Imaging has an opportunity for a patient-focused Medical Receptionist to join ourBribie Island and Bongareeclinics on a permanent, full-time basis.

38 hour week with varying shifts between 7.30am-5.30pm Monday to Friday. There may be a requirement to travel to other clinics includingNarangba, Burpengary and Caboolture.

This is a front-of-house role within a busy diagnostic imaging environment, offering stable weekday hours and the chance to be part of a supportive healthcare team.

This position is ideal for someone who enjoys working with people, thrives in a fast-paced setting, and takes pride in delivering a positive patient experience.

Comprehensive training will be provided, making this role suitable for candidates with or without prior healthcare experience.

Key responsibilities

• Welcoming patients and providing a professional and compassionate first impression
• Managing patient bookings, referrals, and enquiries (in person and via phone)
• Accurate data entry and maintenance of patient records
• Processing Medicare, billing, and payment transactions
• Supporting the smooth day-to-day operation of the clinic

About you

• Experience in a healthcare or medical reception role is desirable but not essential
• Strong communication and customer service skills
• High attention to detail and strong organisational abilities
• Confidence using computers and administrative systems
• A team-focused attitude with a genuine commitment to patient care

Why join Lumus Imaging

• Full-time role with consistent Monday to Friday hours
• Supportive, welcoming team environment
• Structured training and onboarding provided
• Opportunity to build a long-term career within a national healthcare organisation.