Medical Receptionist / Clinical Administration – Specialist Practice

JDL Medical; Ipswich City; Sur place; AUD 33 000 - 44 000; Temps partiel

Résumé du poste

JDL Medical in Ipswich is seeking a warm, reliable Medical Receptionist for our specialist Oral and Maxillofacial Surgery practice. This role focuses on front desk administration and patient coordination to support a small, patient‑centred team.

You will answer calls, schedule appointments, coordinate clinics, welcome patients, and handle accounts and payments (Medicare and HICAPS). Full training is provided, with a view to growing into broader clinical and administrative duties.

Qualifications

• Warm and professional with patients
• Attention to detail
• Team player

Responsabilités

• Answer patient phone calls
• Schedule appointments and manage the appointment book
• Coordinate specialist clinics
• Welcome and assist patients during their visit
• Process patient accounts and payments (Medicare and HICAPS)
• Support day-to-day running of the practice
• Learn sterilisation procedures and assist the broader clinical team

Description du poste

Medical Receptionist / Clinical Administration – Specialist Practice

Medical Receptionist / Front Desk Administrator

Immediate Start | Ipswich | 18–25 Hours per Week

We are seeking a positive, reliable and detail-oriented individual to join our small and supportive specialist medical team.

Based primarily at our Ipswich practice, this position offers approximately 18–25 hours per week across two days, working on a fortnightly rotation:

• Week 1: Tuesday and Thursday
• Week 2: Wednesday and Thursday

You will be working within a specialist Oral and Maxillofacial Surgery practice, where we pride ourselves on exceptional patient care, attention to detail, open communication and supporting one another as a team.

About the Role

Your primary role will be in front desk administration and patient coordination. Responsibilities will include:

• Answering and managing patient phone calls
• Scheduling appointments and managing the appointment book
• Coordinating specialist clinics
• Welcoming and assisting patients throughout their visit
• Processing patient accounts and payments, including Medicare and HICAPS
• Supporting the smooth day-to-day running of the practice
• Learning sterilisation procedures and assisting the broader clinical team when required

Full training will be provided in practice-specific systems and procedures.

Opportunity to Grow

For the right person, this role has the potential to develop into a permanent part-time position, with opportunities to expand into additional clinical and administrative responsibilities if desired.

Depending on your interests and experience, future development could include:

• Dental or surgical assisting
• Theatre administration and coordination
• Implant coordination and management
• Broader specialist practice administration

We strongly support education, professional development and growth, and we are particularly interested in someone who would like to become a valued long-term member of our team.

About You

We are looking for someone who is warm and professional with patients, takes pride in doing things well, has strong attention to detail and is willing to learn. Just as importantly, we value someone who understands that a small practice works best when team members support one another and are willing to step in where needed.

If you are looking for a role where you can contribute, learn and grow within a supportive specialist medical environment, we would love to hear from you.