Medical Receptionist/Administration

seek.com.au; Gold Coast City; Sur place; AUD 34 000 - 48 000; Temps partiel

Résumé du poste

The Gold Coast Heart Centre seeks a casual Medical Receptionist/Administrator to join its professional team on the Gold Coast. You will handle reception duties, respond to patient enquiries, manage appointments, and coordinate communications across departments to support cardiac testing and consultations.

Ideal candidates are highly organised with excellent communication skills, able to multitask under pressure, and capable of working both in a team and independently.

Qualifications

• Excellent written and verbal communication skills.
• Highly organised and able to multitask under pressure.
• Able to work effectively in a team environment and independently as required.
• Previous experience as a medical receptionist is desirable.
• Strong attention to detail.
• Hard working, driven and motivated.

Responsabilités

• Reception duties, including responding to patient enquiries.
• Scheduling appointments and diary management.
• Liaising with patients regarding confirmation of appointments, fees and preparation required for testing.
• Manage high volumes of inbound and outbound calls in a professional manner.
• Maintaining incoming correspondence via Medical Objects and fax.
• Sending Referral reminder notifications via SMS.
• Coordinating inpatient testing with hospital departments.
• Preparation of clinics for cardiac testing and consultation.
• Maintain accurate clinic invoicing, receipting and daily banking.

Connaissances

Communication

Organisational skills

Multitasking

Teamwork

Attention to detail

Motivated

Medical receptionist experience

Outils

Medical Objects

Description du poste

The Gold Coast Heart Centre provides cardiac treatment and cardiac investigative services across the Gold Coast. We are seeking a Casual Medical Receptionist/Administrator to become an integral part of our professional team.

Key responsibilities

Reception duties, including responding to patient enquiries

Scheduling appointments and diary management

Liaising with patients regarding confirmation of appointments, fees and preparation required for testing

Manage high volumes of inbound and outbound calls in a professional manner

Maintaining incoming correspondence via Medical Objects and fax

Sending Referral reminder notifications via SMS

Coordinating inpatient testing with hospital departments

Preparation of clinics for cardiac testing and consultation

Maintain accurate clinic invoicing, receipting and daily banking

About you

Excellent written and verbal communication skills

Highly organised, able to multitask and prioritise workload under pressure

Proven ability to work effectively in a team environment and independently as required

Previous experience as a medical receptionist is desirable

Strong attention to detail

Hard working, driven and motivated

About us

We are a patient focused healthcare practice dedicated to delivering high-quality medical services. Our team values professionalism, empathy and efficiency in supporting both patients and referring practitioners.

The successful applicant will undergo full training and have the support of a committed and professional administration team.

Please note, only those selected for interview will be contacted.