Medical Receptionist

Apex Radiology; Warrnambool; On-site; AUD 33,000 - 44,000; Part time

Benefits offered by this job

Competitive Salary

Fitness Passport

Employee Discounts

Work-Life Balance

Free parking

Job summary

Lake Imaging Warrnambool is seeking a friendly Part Time Medical Receptionist to join our clinic. You will be the face of the practice, greet patients, answer calls, schedule appointments in Visage RIS, and support referrers with accuracy and warmth.

You will excel with strong computer skills, enjoy helping others, and bring a positive, proactive approach to a collaborative team. Training is provided and a supportive culture awaits.

Qualifications

• Experience in a customer-facing role is preferred.
• Willingness to learn medical terminology.
• Tech-savvy with strong computer/keyboard skills.

Responsibilities

• Answering calls and directing inquiries professionally.
• Scheduling appointments using Visage RIS and managing calendars.
• Greet patients and support referrers with clear, courteous communication.
• Process referrals from multi-disciplinary teams and inform patients of prep requirements and costs.

Job description

Medical Receptionist# Careers## Medical ReceptionistApply: SJOG - Warrnambool: Part time: Posted Today: JR101555**ABOUT US ** Founded in 2002, Lake Imaging has grown to become a leading diagnostic radiology and medical imaging provider across central and western Victoria, with 19 clinics serving communities in Melbourne, Ballarat, Geelong, and Warrnambool. **ABOUT THE ROLE** Working as part of a team and being the face of our organisation, we are seeking a Part Time Medical Receptionist to work at our Warrnambool clinic as the face of our organisation, as you deliver on the highest standards of services to our patients, referrers and community. What You'll Be Doing * Answering Calls: Be the friendly, professional voice that patients and referrers hear.* Scheduling: Use our state-of-the-art RIS system - Visage* Maximising Efficiency: Keep things running smoothly by managing appointments.* Referrals: Action patient referrals from multi-disciplinary teams* Prepping Patients: Clear communication to patients informing them of preparation, costing estimates and other requirements.**Why You'll Love It Here *** Strong Team Culture: Join a supportive team that values teamwork, community, and inclusivity.* Comprehensive Training: Benefit from our state-of-the-art training program designed to equip you with the skills and knowledge to excel.* Expert Team: Learn from an experienced team willing to share their knowledge.* Full Uniform Provided: Look professional with our provided uniforms.* Recognition Programs: Enjoy staff recognition programs and awards.* Corporate Benefits: Take advantage of being part of Integral Diagnostics, a leading Australasian radiology provider.* Fitness Passport: Access over 1000+ fitness locations nationwide.* Employee Benefits: Such as paid parental leave, assistance programs, discounts to 100's of retailers, travel and on healthcare for you & your family.* Career Development: Explore fantastic opportunities to further your career with Lake Imaging.**What You Bring *** Customer Focus: Experience in a customer-facing role is a plus!* Willingness to Learn: Ready to dive into medical imaging terminology.* Tech Savvy: Advanced computer and keyboard skills are a must.* Service Excellence: Deliver exceptional customer service every time.* People Skills: Show care, compassion, and empathy to our patients.* Problem-Solving: Optimise appointment slots with your analytical skills.* Time Management: Stay organized and meet team KPI's.* Positive Attitude: A \"can-do\" attitude that builds rapport with patients, staff, and professionals easily.**Interested?** Simply submit your resume by selecting APPLY.Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply*.****Building a healthier world, by delivering the best health outcomes one patient at a time.***# **About Us :**Lake Imaging, founded in 2002, has become the largest radiology provider in central and western Victoria with more than 19 clinics providing a wide range of diagnostic imaging services speciality centres in Melbourne north and west, as well as in St John of God private hospitals and community-based clinics in Ballarat, Geelong and Warrnambool on the surf coast.# **Benefits, Culture and Well-Being!****Competitive Salary****:** Attractive salary with annual reviews to recognize your contributions.**Paid Parental Leave****:** Additional leave to support new parents.**Fitness Passport:** Access to over 1000 locations nationwide to support your fitness goals.**Employee Discounts:** Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more.**Recognition Programs:** Celebrate outstanding performance and dedication through our recognition platforms.**Referral Bonuses:** Financial incentives for referring great talent to our team.**Career Advancement:** Opportunities for career growth and succession planning within an innovative company.**Work-Life Balance:** Flexible work options for full-time or part-time roles.**Community and Social Events:** Engage in a supportive workplace with free parking and great social events.