Medical Receptionist

South Coast Radiology; Yarrawonga; Hybrid; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Uniform provided

Paid Parental Leave

Discount Medical Imaging

Health Insurance

Gym Membership

Great work life balance

Job summary

X-Ray Group in Yarrawonga seeks a friendly Medical Receptionist to join our regional team. You will be the face of the practice, greet patients, answer calls, manage bookings and support referrals with care and professionalism.

The role offers in-house training and opportunities to grow within the IDX Group network, with a focus on excellent patient service and efficient front-d desk operations.

Qualifications

• Previous medical receptionist experience
• Excellent interpersonal skills to show care and empathy
• Strong communication skills and ability to manage inquiries

Responsibilities

• Be the first point of contact, greeting patients at the front desk
• Answer calls and respond to patient inquiries promptly and sensitively
• Schedule bookings and maximise appointment slots
• Inform patients of preparation, costs, and concession card requirements
• Process referrals within a multidisciplinary team including receptionists, radiologists, radiographers and sonographers

Skills

Interpersonal skills

Communication

Autonomy

Team collaboration

Attention to detail

Tools

RIS system

Job description

## Medical ReceptionistApply: Yarrawonga: Wangaratta: Full time: Posted 2 Days Ago: JR101538* **Friendly and Supportive Team*** **Training provided*** **Opportunity to develop and grow****ABOUT US** The X-Ray Group as part of the IDX group it is a key well-established leading diagnostic imaging provider in the Albury/Wodonga region offering comprehensives services with fully licenced MRI, Nuclear Medicine, Interventional Radiology to Ultrasound and X-ray. **ABOUT THE LOCATION** With 5 sites - Albury, Wodonga, Lavington, Wangaratta and Yarrawonga, situated on the Murray River border of NSW and Victoria, and perfectly located between Melbourne and Sydney. Yarrawonga sets itself apart as one of Australia's greatest inland cities with an affordable and quality housing, leading employment options, first class education and health facilities, fine dining and an abundance of retail outlets to choose from - it offers everything a major city centre has and more. **ABOUT THE ROLE** Working as part of a team and being the face of our organisation, we are seeking a part time Medical Receptionist to work at our Yarrawonga site and join our fun and supportive team. Your responsibilities will include:* Representing X-Ray Group as the first impression of the practice as you meet and greet patients at the front desk.* Answering the telephone and respond to patient enquiries in an efficient and sensitive manner* Make a patient bookings while maximising appointment slots* Informing patients of relevant preparation, costing estimates, and requirement to present relevant concession cards.* Actioning patient referrals as part of a multi-disciplinary team comprising of fellow Receptionists, Booking Centre Agents, Radiologists, Radiographers, Sonographers and Nuclear Medicine Technologists.**ABOUT YOU*** Previous medical receptionist experience* Excellent interpersonal skills in order to show patients care, compassion and empathy* Detailed understanding of medical imaging terminology* Excellent time management skills in order to prioritise tasks* Excellent communication skills* Ability to work autonomously as well as part of a team* Excellent keyboard skills for data entry into RIS system* EFTPOS and cash handling skills* Demonstrated commitment to ongoing professional development* The flexibility to work between sites desirable**FOR YOU*** Great work life balance - Regional living* Paid Parental Leave* Discount Medical Imaging, Health Insurance and Gym Membership!* Uniform provided* Being trained by experienced staff members who have the ability to share their years of knowledge and experience* Increase your existing knowledge of medical terminology as well as various medical imaging services* Full time* Inhouse TrainingInterested? Please submit your resume by selecting \"Apply\". We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply. Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.***Building a healthier world, by delivering the best health outcomes one patient at a time.***