Medical Receptionist

South Coast Radiology; Albury City; Hybrid; AUD 50,000 - 66,000; Full time

Benefits offered by this job

Full uniform provided

Comprehensive training program

Employee benefits

Job summary

The X-Ray Group is seeking a full-time Medical Receptionist to join our Albury clinics, serving as the face of the organisation and delivering high-standard patient care. You will greet patients, schedule appointments, and coordinate with referrers and clinical teams.

This role emphasises courteous communication, accuracy in cost estimates, and clear patient preparation instructions. The successful candidate will thrive in a fast-paced imaging environment, support across multiple sites, and

Qualifications

• Experience in a customer-facing role is desirable.
• Willingness to learn medical terminology.
• Proficient computer and keyboard skills.

Responsibilities

• Answering calls in a friendly, professional voice.
• Scheduling using Visage RIS.
• Maximising efficiency by managing appointments.
• Prepping patients with prep instructions and cost estimates.

Skills

Customer service

Communication

Time management

Tech-savvy

Education

High school diploma

Tools

Visage RIS

Job description

## Medical ReceptionistApply: Gardens: Lavington: Yarrawonga: Wodonga: Wangaratta: Full time: Posted Today: JR101171**ABOUT US** The X-Ray Group as part of the IDX group it is a key well-established leading diagnostic imaging provider in the Albury/Wodonga region offering comprehensives services with fully licenced MRI, Nuclear Medicine, Interventional Radiology to Ultrasound and X-ray. **ABOUT THE ROLE** Working as part of a team and being the face of our organisation, we are seeking a Full-Time Medical Receptionist to work across our Albury Clinics as the face of our organisation, as you deliver on the highest standards of services to our patients, referrers and community. What You'll Be Doing * Answering Calls: Be the friendly, professional voice that patients and referrers hear.* Scheduling: Use our state-of-the-art RIS system - Visage* Maximising Efficiency: Keep things running smoothly by managing appointments.* Referrals: Action patient referrals from multi-disciplinary teams* Prepping Patients: Clear communication to patients informing them of preparation, costing estimates and other requirements.* This is a Full-Time role working Monday to Friday.**Why You'll Love It Here *** Strong Team Culture: Join a supportive team that values teamwork, community, and inclusivity.* Comprehensive Training: Benefit from our state-of-the-art training program designed to equip you with the skills and knowledge to excel.* Expert Team: Learn from an experienced team willing to share their knowledge.* Full Uniform Provided: Look professional with our provided uniforms.* Recognition Programs: Enjoy staff recognition programs and awards.* Corporate Benefits: Take advantage of being part of Integral Diagnostics, a leading Australasian radiology provider.* Fitness Passport: Access over 1000+ fitness locations nationwide.* Employee Benefits: Such as paid parental leave, assistance programs, discounts to 100's of retailers, travel and on healthcare for you & your family.* Career Development: Explore fantastic opportunities to further your career with XRG Imaging.**What You Bring *** Customer Focus: Experience in a customer-facing role is a plus!* Willingness to Learn: Ready to dive into medical imaging terminology.* Tech Savvy: Advanced computer and keyboard skills are a must.* Service Excellence: Deliver exceptional customer service every time.* People Skills: Show care, compassion, and empathy to our patients.* Problem-Solving: Optimise appointment slots with your analytical skills.* Time Management: Stay organized and meet team KPI's.* Positive Attitude: A \"can-do\" attitude that builds rapport with patients, staff, and professionals easily.**Interested?** Simply submit your resume by selecting APPLY. The X-Ray Group & Integral Diagnostics supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply. Building a healthier world, by delivering the best health outcomes one patient at a time.