Medical Receptionist

Cooper Street Clinic; Sydney; On-site; AUD 30,000 - 45,000; Part time

Benefits offered by this job

Training provided

Job summary

Cooper Street Clinic in Sydney’s Double Bay area is seeking a proactive Medical Receptionist for a part-time permanent or casual role. You will greet patients, manage bookings, handle calls and emails, and support billing and database updates in a fast-paced clinic.

Ideal candidates have customer service or administrative experience, strong interpersonal skills, and a professional work ethic. Training is available, and the role offers Tuesday, Wednesday and Thursday shifts with potential to

Qualifications

• Customer service and/or administrative experience
• Outstanding interpersonal skills and a positive attitude
• The ability to multi-task in a fast-paced environment with meticulous attention to detail
• Computer literacy with intermediate MS Office skills

Responsibilities

• Meet and greet patients
• Book appointments
• Answer a high volume of calls and emails
• Manage and update the practice database including billing patients
• Liaise with our GPs and external clinicians and providers

Skills

Customer service

Administrative experience

Interpersonal skills

MS Office

Tools

MS Office

Job description

A thriving, well-established Medical Practice in Double Bay is seeking anenthusiastic Receptionistfor a part-time permanent or casual position on Tuesdays (7.30am-4pm), Wednesdays (7.30am-1pm) and Thursdays (7.30am-4.00pm).

Are you keen to learn or develop outstanding customer service skills?

Are you looking to return to the workforce after starting a family?

Or are you seeking a flexible part-time position while studying?

Who we are:
Leading the field in General Practice patient care and service, our focus is to provide the very best health outcomes for our patients and exceed their service expectations. Typically, our patients are professionals, young families and senior members of the community who are well-informed and who value and take responsibility for their health.

Medical Receptionist:

Responsible for providingfirst class customer service to our patients, you must be able to work in a fast-paced environment whilst maintaining attention to detail and effective time management. Your responsibilities will include:

Meeting and greeting patients

Booking appointments

Answering a high volume of calls and emails

Managing and updating the practice database, including billing patients

Liaising with our GPs as well as external clinicians and providers

What we are looking for:

Customer service and/or administrative experience

Outstanding interpersonal skills with a positive, friendly attitude

The ability to multi-task, prioritise and manage your time ina fast-paced environment with meticulous attention to detail

Computer literacy - intermediate MSOffice skills and an aptitude for learning new software

A highly professional work ethic with compassion and commitment to patient care

An ability to work well within a diverse team

Previous medical reception experience is desirable, however we are willing to train the right applicant.

We need someone who is available to work shiftsonTuesdays, Wednesdays and Thursdays - and ideally you will have the flexibility to cover other shifts if needed.

You will be supported by a progressive and highly professional teamand work alongside experienced and dedicated medical practitioners.

For more information about us visit www.cooperstreetclinic.com.au