Medical Receptionist

Dr Paul Cozzi; Sydney; On-site; AUD 21,000 - 31,000; Part time

Job summary

Dr Paul Cozzi is seeking a friendly and experienced Medical Receptionist to join our team on a part-time basis across our Miranda, Kogarah and St Leonards practices. The role requires 16-24 hours per week, with coverage across Mon/Wed/Thu and Fri, and flexibility to cover leave as needed.

You will greet patients, manage appointments, handle calls and emails, maintain confidentiality, keep rooms tidy, support the Practice Manager, and assist with patient billing and day-end reconciliation.

Qualifications

• Previous experience as a Medical Receptionist or in a similar customer service role in a healthcare setting.
• Strong interpersonal and communication skills, with the ability to interact with patients in a warm and empathetic manner
• Excellent organisational skills and attention to detail
• Proficiency in using medical practice management software. Genie an advantage.

Responsibilities

• Greeting patients with a professional manner
• Scheduling and managing patient appointments efficiently
• Handling incoming calls, emails and other enquiries
• Maintain confidentiality and adhere to all privacy and practice policies
• Ensuring consultation rooms are neat and tidy
• Providing general administrative support to the Practice Manager
• Patient billings and end of day reconciliation

Skills

Interpersonal skills

Communication skills

Organisational skills

Attention to detail

Customer service

Tools

Genie

Job description

We are seeking a friendly and experienced Medical Receptionist to join our team. This part-time role requires 16-24 hours per week across our three practice sites (Miranda/Kogarah/ St Leonards). Must be available Mon/Wed/Thurs & Fri with flexibility also to cover leave.

What the role involves:

• Greeting patients with a professional manner
• Scheduling and managing patient appointments efficiently
• Handling incoming calls, emails and other enquiries
• Maintain confidentiality and adhere to all privacy and practice policies
• Ensuring consultation rooms are neat and tidy
• Providing general administrative support to the Practice Manager
• Patient billings and end of day reconciliation

What we're looking for:

• Previous experience as a Medical Receptionist or in a similar customer service role in a healthcare setting
• Strong interpersonal and communication skills, with the ability to interact with patients in a warm and empathetic manner
• Excellent organisational skills and attention to detail
• Proficiency in using medical practice management software. Genie an advantage.