Medical Receptionist

Singleton Medical Centre and Skin Clinic; Singleton Council; On-site; AUD 50,000 - 60,000; Full time

Job summary

Singleton Medical Centre and Skin Clinic – Singleton NSW is seeking a friendly Medical Receptionist to join our busy practice. The role can be full time or part time, based in Singleton, NSW, and requires delivering exceptional patient care and efficient reception services.

You will manage appointments for 6 GPs and 4 nurses, handle billing and invoicing, and maintain accurate messages and communications with patients.

Qualifications

• Experience in medical reception or general practice preferred.
• Excellent verbal and written communication and confidentiality.
• Ability to multi-task in a fast-paced environment.
• Availability 7:45am–6:00pm.

Responsibilities

• Book patient appointments for doctors and nurses.
• Bill and receipt patient invoices.
• Record messages and ensure follow-up.
• Handle calls, emails, and document scanning.
• Assist with occupational health tasks such as Workcover and pre-employment medicals.
• Open and/or close the practice.

Skills

Customer service

Patient care

Time management

Organisational skills

Communication

Teamwork

Confidentiality

Independence

Tools

Best Practice software

Job description

Singleton Medical Centre and Skin Clinic – Singleton NSW

Are you ready to jump into a dynamic , fast-paced role at a busy medical practice?

Our Medical Practice is expanding and we are looking for an additional team member to join our team of receptionists on a Full Time or Part Time basis.

We are looking for a Full Time or Part Time Medical Receptionistto join ourmodern, state of the art practice in Singleton, NSW.

We pride ourselves in teamwork and flexibility whilst embracing an inclusive and a positive work culture.

If you are someone who prides themselves on delivering exceptionalcustomer service and patient care this role is for you.

You would manage multiple tasks while providing a seamless service to both medical staff and patients whilst acting with empathy in a caring and supportive space.

Experience with Best Practice software is preferred but not essential. If you have General Practice experience, we encourage you to apply. Experience with Pre-Employment Medicals including mining medicals is desirable but not essential.

Our reception team supports our practice by;

Booking patient appointments for our 6 GP's and 4 nurses.

Billing and receipting patient invoices to detail.

Recording messages accurately and ensure they are followed up and acted on appropriately.

Making and receiving phone calls, receiving and sending emails and scanning documents

Communicating effectively and efficiently with our clients.

Assisting with handling occupational health such as Workcover and Pre-employment medicals.

Opening and/or closing the practice.

To be successful you must be able to demonstrate:

Excellent time management and organisational skills.

Must be available between the hours of 7:45am and 6:00pm.

The ability to work independently with initiative.

An ability to perform effectively in a fast-paced, high-pressure environment.

Excellent verbal and written communication skills.

Working well in a team environment.

An enthusiastic and positive attitude.

Maintaining absolute confidentiality in regard to patient care and all aspects of the practice.