Medical Receptionist

seek.com.au; Sydney; On-site; AUD 50,000 - 60,000; Full time

Job summary

Nuvo Health in Sydney seeks a dedicated Medical Receptionist for a permanent full-time role at our Double Bay clinic. You will greet patients, manage appointments, handle enquiries, and support the medical team with data entry and registration tasks.

Shifts run Monday to Friday, with a rotating roster between 7:30am and 6:30pm. A strong customer-service mindset and attention to patient privacy are essential. Immediate start and on-the-job training available.

Qualifications

• Experience in medical reception is preferred but not essential.
• Strong customer service and phone manner.
• Good accuracy and discretion with patient information.

Responsibilities

• Greet and welcome patients in a friendly, professional manner.
• Schedule and manage patient appointments for efficient flow.
• Handle patient enquiries and provide accurate information.
• Assist with patient registration and data entry.
• Maintain a clean, organised reception area.
• Provide support to the medical team as needed.
• Ensure compliance with medical administration policies and procedures.

Skills

Customer service

Communication

Multitasking

Attention to detail

Team player

Job description

Our busy GP clinic in Double Bay needs a strong, motivated and empathetic Medical Receptionist to work on a permanent full-time basis.

*Please note: this role will not suit anyone looking for casual or part-time hours.

*Please only apply for this role is you can do permanent full time, across Monday to Friday.

What you'll be doing

Greeting and welcoming patients with a friendly and professional manner

Scheduling and managing patient appointments, ensuring efficient flow

Handling patient enquiries and providing accurate information

Assisting with patient registration and data entry

Maintaining a clean and organised reception area

Providing support to the medical team as needed

Ensuring compliance with medical administration policies and procedures

About you

You have full permanent working rights in Australia with no restrictions

You want permanent full time, Monday to Friday

Flexibility to work a rotating roster, with shifts operating between 7:30am and 6:30pm (you may or may not be rostered on for a late shift in any given week)

You will thrive working in a busy environment

Keen problem solving and multi-tasking ability

Good customer service skills and phone manner

High level of attention to detail when it comes to accuracy and sensitivity in handling patient information.

You show care to others

You enjoy working in a team environment, are adaptable to changing workflow and are process orientated

Experience in a medical reception role, although not essential

Best Practice experience preferred, although not essential

At Nuvo Health, we believe healthcare should be accessible, convenient, and patient-centred. Since 2011, our mission has been to challenge the status quo and create a better experience for patients and practitioners alike.

We have 24 medical centres and 4 specialist clinics across Sydney and bring together a wide network of GPs, specialists, and allied health professionals.

We provide high-level administration and support services to a large group of GPs within our clinic. We offer comprehensive on the job training, ongoing support and career development opportunities.

Immediate start and training available.