Medical Receptionist – Casual with Potential Permanent

MyENT Specialist; Sydney; On-site; AUD 34,000 - 44,000; Part time

Job summary

MyENT Specialist is seeking a casual Medical Receptionist with potential to transition to permanent. The role requires you to travel between our Kogarah and Gregory Hills locations, handling front-d desk duties, appointment scheduling, and patient communications with discretion and care.

You will contribute to a smooth-running clinic by coordinating calendars, managing referrals and invoicing, and supporting doctors and patients with professionalism and warmth in a busy healthcare setting.

Qualifications

• Previous medical reception experience.
• Genie software experience preferred but not essential.
• Excellent attention to detail.
• Professional, warm and friendly disposition and presentation.
• Ability to maintain strict confidentiality regarding all patient and practice matters.
• Ability to multitask and remain calm in a busy environment.

Responsibilities

• Providing an outstanding level of customer service in person and over the phone to patients and health professionals.
• Answering telephone calls and scheduling appointments.
• Efficient management of multiple appointment calendars, referrals, clinical files, SMS reminders.
• Management of consultation invoicing and receipting including private, Medicare bulk billing.
• Respond and manage written, verbal and telecommunications efficiently and effectively.
• Liaising with other health care professionals and hospital staff.
• Responsible for the efficient running of a clinic.
• Facilitate the coordination, setup and cleaning of the practice rooms, including other tasks as required.
• Collection and accurate data entry of patient details.
• Assisting patients with enquiries.
• Carry out all aspects of administration as needed.

Skills

Medical reception

Customer service

Communication

Tools

Genie software

Job description

Medical Receptionist – Casual with Potential Permanent

Friendly and Supportive Team Environment

Must be able to travel between locations (Kogarah and Gregory Hills)

About us

A busy, established, Medical specialist located in Kogarah and Gledswood Hills is seeking an experienced, flexible medical receptionist.

This is an opportunity for someone who loves working in the health sphere to learn about medical practice and practice management from the ground up.

The successful applicant will be a team player with excellent interpersonal skills, flexible and accommodating in spirit. They will need to have outstanding communication skills as well as being able to think on their feet, meeting the different needs of our patients and doctors.

Tasks & responsibilities

Providing an outstanding level of customer service in person and over the phone to patients and health professionals.

Answering telephone calls and scheduling appointments

Efficient management of multiple appointment calendars, referrals, clinical files, SMS reminders.

Management of consultation invoicing and receipting including private, Medicare bulk billing.

Respond and manage written, verbal and telecommunications efficiently and effectively.

Liaising with other health care professionals and hospital staff.

Responsible for the efficient running of a clinic

Facilitate the coordination, setup and cleaning the practice rooms, including other associated tasks as required.

Collection and accurate data entry of patient details

Assisting patients with enquiries

Carry out all aspects of administration as needed

Qualifications & experience

Previous medical reception experience

Genie software experience preferred but not essential

Excellent attention to detail

Professional, warm and friendly disposition and presentation

An ability to maintain strict confidentiality regarding all patient and practice matters.

Ability to multitask and remain calm and efficient even when working in a busy and pressured environment

Required

Valid working with Children Certificate

Must be flexible in regards to travel between locations. On occasion needs to travel to Gledswood Hills.