Medical Receptionist

Bondi Women's Health; Sydney; On-site; AUD 3,444,000 - 4,822,000; Part time

Job summary

Bondi Women's Health in Bondi Junction is seeking a casual Medical Secretary & Receptionist to join the small administrative team. The role covers front-desk duties, appointment scheduling, and medical records management, with a focus on excellent patient service.

Ideal candidates have healthcare admin experience, strong communication skills, and the ability to work 2–3 days per week (Mon, Wed, and some Fridays) with potential progression to permanent part-time.

Qualifications

• Experience as a medical secretary, receptionist, or in a similar administrative role within a healthcare setting is desirable.
• Excellent communication and interpersonal skills with a friendly, professional manner.
• Strong organisational abilities and attention to detail to manage multiple tasks.
• Proficiency in using medical software (Xestro or similar).
• Commitment to maintaining patient confidentiality and privacy.
• Able to work independently and as part of a team.

Responsibilities

• Provide outstanding customer service on the phone and in person.
• Greet and welcome patients, managing the front desk and reception area.
• Schedule and coordinate patient appointments, maintaining the clinic calendar.
• Manage medical records, filing, and data entry to keep patient information up-to-date.
• Assist with medical billing, insurance claims, and other financial administration tasks.
• Maintain a welcoming environment with high service standards.

Skills

Customer service

Front desk

Data entry

Medical terminology

Attention to detail

Teamwork

Tools

Xestro

Medical records software

Job description

Our boutique Specialist Women's Health Gynaecology practice of two gynaecologists is seeking a Medical Secretary & Receptionist. In this position, you will be work together with the administrative team to provide administrative and reception support to the medical practice, ensuring seamless operations and a positive patient experience.

Casual position, part- time, 2 - 3 days/ week (must be available to work Monday, Wednesday and some Fridays), with a potential to progress to a permanent, part-time position

Enjoy a central Bondi Junction location - close to public transport, cafes, and the beach

Will be suitable for a candidate planning semi-retirement or returning to workforce after a career break

Candidates must be 18 years of age or older to be considered for this position

What you'll be doing

Provide an outstanding level of customer service on the phone and in person, providing reception and administrative services to the patients, doctors and staff at the the practice

Be the face of the practice - greet and welcome patients to the practice, managing the front desk and reception area

Schedule and coordinate patient appointments, maintaining the clinic's calendar

Manage medical records, filing, and data entry to keep patient information up-to-date

Assist with medical billing, insurance claims, and other financial administration tasks

Ensure a high level of customer service and a welcoming environment for all patients with strict

What we're looking for

Australian citizen/ resident or have permanent work rights in Australia

We welcome all candidates with excellent customer service skills. Previous experience as a medical secretary, receptionist, or in a similar administrative role within a healthcare setting is desirable

Excellent communication and interpersonal skills, with a friendly and professional manner

Strong organisational abilities and attention to detail to manage multiple tasks and priorities, with attention to detail

Proficiency in using medical software (Xestro or similar) is desirable

Basic knowledge of medical terminology and healthcare industry regulations and procedures is desirable

Commitment to maintaining patient confidentiality and privacy

Able to work well independently, but also as part of a team

Hourly pay is commensurate with experience.