Medical Receptionist (Specialist Rooms)

Angsana; Sydney; On-site; AUD 30,000 - 41,000; Part time

Job summary

Angsana is seeking a Medical Receptionist for our specialist rooms based in Wahroonga and Westmead, NSW. This permanent part-time role involves greeting patients, coordinating appointment diaries and theatre lists, and supporting busy clinical staff in a professional office environment.

Responsibilities include handling calls, billing, banking, and general administrative tasks. You will maintain confidentiality and uphold office protocols while delivering friendly, efficient service.

Qualifications

• Excellent verbal and written communication skills are essential.
• Strong customer service and people skills are required.
• Ability to work independently and as part of a small team.

Responsibilities

• Greet patients and carers.
• Coordinate appointment diaries and theatre lists.
• Answer calls, faxes, emails and manage correspondence.
• Billing, preparing accounts and receipting payments.

Skills

Communication skills

Customer service

Team player

Proactive/initiative

Attention to confidentiality

Tools

MS Office

Medical software

Job description

We are looking for a Medical Receptionist for our specialist rooms based in both Wahroonga and Westmead, NSW. The position is a permanent part time role. You will be part of our fantastic professional team, greeting patients and carers, coordinating appointment diaries and hospital theatre lists, managing communications, and providing general assistance to support busy clinical staff while maintaining a professional office environment.

Key responsibilities

Greeting patients and carers

Dynamically coordinating appointment diary and hospital theatre lists

Attending and responding to phone calls, faxes, letters, emails etc.

Filing, faxing, scanning, emailing and photocopying

Attending to billing, preparing accounts and receipting payments

Preparing and balancing day-to-day banking

Efficiently managing office supplies

Providing general assistance to support busy clinical staff and maintain a tidy professional office environment

About you

Initiative, flexibility, ability to work independently and cooperatively, as part of a small team

Enthusiasm for learning new skills

Willingness to accept direction, closely adhere to office protocols

Excellent verbal and written communication skills

Strong customer service and people skills, a friendly, caring, firm and tactful manner, good personal boundaries and high ethical standards

Excellent computer skills: MS Office, knowledge of Medical software is an advantage and training and ongoing support is provided

Knowledge of medical terminology plus Medicare, DVA, Insurance billing procedures

Recent years employment experience in medical admin/reception roles is desirable

Reliable and trustworthy with ability to respect client confidentiality

Keen to learn with adherence to practice policies and ability to be proactive