Medical Receptionist / Administration Assistant

Healthcare Professionals Group; Sydney; On-site; AUD 95,275,000 - 108,886,000; Part time

Benefits offered by this job

Immediate Start

Casual rate

Maternity leave cover to February 2027

Job summary

Healthcare Professionals Group is seeking an experienced Medical Receptionist/Administration Assistant for an immediate-start maternity leave cover in Sydney CBD. The casual role is 3–4 days per week, with a Monday/Tuesday/Thursday/Friday pattern and support to a Senior Medical Administrator.

You will welcome patients, manage front-of-house, handle calls, book and reschedule appointments, and assist with Medicare claims using Genie software in a busy specialist practice.

Qualifications

• Medical reception or specialist medical administration experience
• Experience using Genie software
• Understanding Medicare and patient administration
• Strong communication and interpersonal skills
• Warm, professional and patient-focused manner
• Excellent attention to detail and organisational skills
• Confidence working within a busy specialist medical environment
• Ability to work collaboratively with a Senior Medical Administrator and medical specialists

Responsibilities

• Welcoming patients and managing front-of-house reception
• Answering telephone and patient enquiries professionally
• Booking, confirming and rescheduling patient appointments
• Managing patient information and clinical administration
• Processing Medicare claims and assisting with billing
• Liaising with doctors, hospitals, patients and external health careproviders
• Maintaining accurate patient records
• Using Genie practice management software
• Providing general administrative support to the Senior Medical Administrator and clinical team

Skills

Communication

Organisational skills

Interpersonal skills

Attention to detail

Teamwork

Tools

Genie software

Job description

Benefits

• Immediate Start
• Monday to Friday | 3-4 Days Per Week |
• Sydney CBD
• Maternity Leave Cover to February 2027
• $35–$40 per hour + super | Casual Rate

About The Clinic

An established specialist medical practice in Sydney CBD is seeking an experienced Medical Receptionist / Administration Assistant for an immediate-start maternity leave position.

This is a casual role working 3-4 days per week, ideally Monday, Tuesday, Thursday and Friday, providing consistent cover while a team member is on maternity leave.

Conveniently located in the Sydney CBD with excellent access to train, light rail/tram and bus services, this is an excellent opportunity for an experienced medical receptionist looking for regular hours within a professional specialist practice.

The RoleYou will work closely with and report to the Senior Medical Administrator, supporting the smooth day-to-day operation of the practice.

Your responsibilities will include:

• Welcoming patients and managing front-of-house reception
• Answering telephone and patient enquiries professionally
• Booking, confirming and rescheduling patient appointments
• Managing patient information and clinical administration
• Processing Medicare claims and assisting with billingLiaising with doctors, hospitals, patients and external health careproviders
• Maintaining accurate patient records
• Using Genie practice management software
• Providing general administrative support to the Senior Medical Administrator and clinical team

About YouTo be successful, you will ideally have:

• Previous medical reception or specialist medical administration experience
• Experience using Genie software is highly desirable
• Good understanding of medical appointments, Medicare and patient administration
• Strong communication and interpersonal skills
• A warm, professional and patient-focused manner
• Excellent attention to detail and organisational skills
• Confidence working within a busy specialist medical environment
• The ability to work collaboratively with a Senior Medical Administrator and medical specialists

Interested?

If you are an experienced medical receptionist who enjoys working in a professional specialist practice and can commence at short notice, we would be pleased to hear from you.