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IPN Medical Centres is seeking a permanent full-time Medical Receptionist for Barton General Practice in Canberra. The role involves greeting patients, triaging calls, booking appointments and handling patient billing while delivering exceptional customer service.
You will join a supportive team within a busy practice that uses Best Practice software and emphasizes accurate data entry and timely administration. Career progression opportunities and flexible work arrangements are available.
IPN Medical Centres support the Australian community, operating over 140 Practices across the country and providing over 10 million patient consultations each year. IPN forms part of Sonic Healthcare, a leading global healthcare company headquartered in Australia.
IPN'sReceptionists provide a high standard of customer service and administration to patients and Doctors. Supportingthe successful running of the centre the role includes:
Greeting patients, answering telephone calls, patient triage and booking patient appointments
Patient billing and payment collection
Working as part of ateam supporting the Practice Manager
Medical receptionist experiencepreferred
Ability to developqualityworking relationships
Exceptional customer service,data entryand communication skills
Proven multi-tasking, problem solving and time management skills
Experience usingBest Practice or other practice management software (highly desirable)
Career-progression opportunities
Flexible working arrangements
Experienced teams and a safe environment