Medical Receptionist

IPN Medical Centres; Brisbane; On-site; AUD 40,000 - 52,000; Full time

Job summary

IPN Medical Centres Brisbane is seeking experienced receptionists for permanent full-time or casual roles. You will greet patients, answer calls, book appointments and handle patient billing to support the smooth operation of the Practice.

Strong customer service, data entry and communication skills are essential, with experience using practice management software such as Best Practice being highly desirable. Join a supportive team in a busy healthcare setting.

Qualifications

• Medical receptionist experience preferred.
• Ability to develop quality working relationships.
• Exceptional customer service, data entry and communication skills.
• Proven multi-tasking, problem solving and time management skills.
• Experience using Best Practice or other practice management software (highly desirable).
• Career-progression opportunities.
• Flexible working arrangements.
• Experienced teams and a safe environment.

Responsibilities

• Greeting patients, answering telephone calls, patient triage and booking patient appointments.
• Patient billing and payment collection.
• Working as part of a team supporting the Practice Manager.

Skills

Receptionist experience

Customer service

Data entry

Communication skills

Time management

Practice management software

Team support

Flexible working

Tools

Best Practice

Job description

2x positions available - Permanent Full Time or Casual

IPN Medical Centres support the Australian community, operating over 140 Practices across the country and providing over 10 million patient consultations each year. IPN forms part of Sonic Healthcare, a leading global healthcare company headquartered in Australia.

About the role

IPN'sReceptionists provide a high standard of customer service and administration to patients and Doctors. Supportingthe successful running of the centre the role includes:

• Greeting patients, answering telephone calls, patient triage and booking patient appointments
• Patient billing and payment collection
• Working as part of ateam supporting the Practice Manager

Skills & experience

• Medical receptionist experiencepreferred
• Ability to developqualityworking relationships
• Exceptional customer service,data entryand communication skills
• Proven multi-tasking, problem solving and time management skills
• Experience usingBest Practice or other practice management software (highly desirable)
• Career-progression opportunities
• Flexible working arrangements
• Experienced teams and a safe environment