Medical Receptionist

Churinga Medical Centre; Melbourne; On-site; AUD 30,000 - 39,000; Part time

Job summary

Churinga Medical Centre in Melbourne is seeking a friendly receptionist to join our team. This casual role offers 10–20 hours per week with some shifts finishing at 6.00pm.

You will greet patients, answer phone enquiries, schedule appointments, update records and process payments, while liaising with healthcare professionals. No experience necessary; full training provided and a focus on patient confidentiality and strong communication is essential.

Qualifications

• No experience required; full training will be provided.
• Strong work ethic and understanding of patient confidentiality.
• Excellent communication skills and ability to multi-task and prioritise high workloads.

Responsibilities

• Greet patients in a friendly manner.
• Answer phone enquiries.
• Schedule appointments.
• Update and maintain patient records.
• Process payments (Private and Bulk billed).
• Perform general administrative duties (scanning, faxing, emailing).
• Liaise with internal and external healthcare professionals.

Skills

Customer service

Phone etiquette

Scheduling

Confidentiality

Job description

Churinga Medical Centre is currently looking for a friendly, well organised and reliable receptionist to join our wonderful team. This role is a casual position with varying shifts between 10 - 20 hours per week. This would suit someone who enjoys a challenging fast paced work environment. You will play a vital role in our healthcare team and the smooth running of the clinic.

Responsibilities include

• Greeting patients in a friendly welcoming manner
• Answering any phone enquiries
• Scheduling appointments
• Updating and maintaining accurate patient records
• Processing payments both Private and Bulk billed
• General administrative duties such as scanning, faxing, emailing
• Liaise with internal and external healthcare professionals

About you

No experience is necessary as full training will be provided. You need to have a good work ethic and a strong understanding of patient confidentiality. Excellent communication skills are needed and the ability to multi task and prioritise high work loads are a must. You will be required to finish at 6.00pm one night per week and be available to work 2 - 4 shifts per week.