Medical Receptionist

Delbest; Barrack Heights; On-site; AUD 30,000 - 39,000; Full time

Job summary

Centre Health Medical Centre is seeking a friendly Medical Receptionist to join our busy reception team in NSW. You will help patients feel welcomed and supported while keeping the practice running smoothly. In this role you’ll greet patients, answer calls, book appointments, manage patient information, and support doctors with daily administrative tasks.

The position is for 20–30 hours per week. We value a positive attitude, strong communication, attention to detail and the ability to work

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, empathetic, and enjoys helping people.
• Positive and professional attitude at work.
• Organised with ability to prioritise competing demands.
• Attention to detail and accuracy.
• Confident using computers and learning new systems.
• Calm and professional in a busy environment.
• Problem-solving and initiative.
• Team player contributing to a positive workplace.
• Understanding patient confidentiality and professionalism.

Responsibilities

• Welcoming patients and providing friendly, professional assistance.
• Answering and managing incoming phone calls.
• Booking appointments and assisting patients with navigation of healthcare needs.
• Accurate data entry and maintaining patient information.
• Supporting doctors with day-to-day administrative tasks.
• Navigating multiple healthcare administration and clinical systems.
• General reception and administrative duties.
• Maintaining a clean, organised, welcoming environment.
• Managing multiple priorities in a busy medical practice.

Skills

Excellent communication

Customer service

Data entry

Team player

Computer literacy

Tools

Medical software systems

Job description

Centre Health Medical Centre is looking for a friendly, positive and motivated Medical Receptionist to join our busy and supportive reception team.

We’re looking for someone who enjoys working with people, thrives in a fast-paced environment and takes pride in helping patients feel welcomed and supported.

We are ideally seeking someone available for 20-30 hours per week.

Centre Health Medical Centre is looking for a friendly, positive and motivated Medical Receptionist to join our busy and supportive reception team.

We’re looking for someone who enjoys working with people, thrives in a fast-paced environment and takes pride in helping patients feel welcomed and supported.

We are ideally seeking someone available for 20-30 hours per week.

About the Role

As part of our reception team, you’ll play an important role in keeping the practice running smoothly and supporting both our patients and doctors.

Your day-to-day responsibilities will include:

• Welcoming patients and providing friendly, professional assistance




• Answering and managing incoming phone calls




• Booking appointments and assisting patients to navigate their healthcare needs




• Accurate data entry and maintaining patient information




• Supporting doctors with day-to-day administrative requirements




• Navigating multiple healthcare administration and clinical systems




• General reception and administrative duties




• Assisting with maintaining a clean, organised and welcoming environment




• Managing multiple priorities in a busy, fast-paced medical practice

About You

We’d love to hear from you if you:

• Have excellent communication and interpersonal skills




• Are friendly, empathetic and genuinely enjoy helping people




• Bring a positive and professional attitude to work




• Are organised and able to prioritise competing demands




• Have strong attention to detail and accuracy




• Are confident using computers and learning new systems




• Can remain calm and professional in a busy environment




• Have strong problem-solving skills and are comfortable using initiative




• Enjoy being part of a team and contributing to a positive workplace




• Understand the importance of patient confidentiality and professionalism

Experience using Medical Director or working within a medical practice would be highly regarded, but the right attitude, reliability and willingness to learn are just as important to us.

Why Join Centre Health?

You’ll be joining a busy healthcare environment where no two days are quite the same. This role would suit someone who enjoys variety, working with people and being an important part of a team delivering quality care to the local community.

If you’re friendly, reliable, organised and ready for a busy and rewarding role, we’d love to hear from you.