Medical Receptionist

Family Care Medical Centre; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Job summary

Family Care Medical Centre in Mount Waverley, Melbourne, seeks an experienced medical receptionist to join our busy team. You will handle front desk duties, patient check-in, triage, and correspondence, under the guidance of the Practice Manager.

The role requires solid experience, familiarity with Best Practice Software, Medicare billing, and the ability to work independently or with others. Morning or afternoon shifts and relief cover may be required.

Qualifications

• Minimum 3 years of medical reception experience.
• Experience with Medicare Billing, DVA, TAC/Workcover is preferred.
• Excellent presentation and communication skills.

Responsibilities

• Greet and triage patients and manage check-in.
• Answer calls, faxes, and emails promptly.
• Book, reschedule, cancel and follow up appointments.
• Process patient invoicing and receipts.
• Open/close clinic and oversee daily banking and batches.
• Perform other receptionist and administrative duties as required.

Skills

Medical receptionist experience

Communication skills

Independent and team work

Tools

Best Practice Software

Job description

Family Care Medical Centre – Melbourne VIC

Family Care Medical Centre is a busy, well established mixed billing practice located in Mount Waverley. We are looking for a friendly, dedicated and experienced medical receptionist to join our amazing team. Reporting to the Practice Manager, you will be responsible for front desk and administrative duties in a supportive and dedicated team environment.

Key responsibilities

• Greet, triage and arrive patients
• Attend to incoming phone calls, faxes and emails
• Appointment booking, rescheduling, cancelling and follow up appointments
• Manage patient invoicing and receipting
• Opening or closing the clinic including settling daily banking and Medicare Batches
• All other reception/front desk and administrative duties as required and directed by the Practice Manager

About you

• Minimum 3 year medical reception experience
• Previous experience with Best Practice Software
• Able to work effectively both independently and as part of the team
• Flexible and available to work morning or afternoon shifts and available for relief work
• Experience with Medicare Billing, DVA, TAC/Workcover
• Excellent personal presentation and communication skills