Medical Receptionist

Robina Town Medical Centre; Gold Coast City; On-site; AUD 42,000 - 54,000; Part time

Job summary

Robina Town Medical Centre on the Gold Coast is seeking a friendly Medical Receptionist to support daily operations across two GP practices.

The role offers either full-time or part-time hours (25-38 per week), with opening at 7am and closing around 6pm, and a busy, patient-facing environment.

You will greet patients, handle phone inquiries, liaise with doctors and nurses, and help keep the reception and admin areas running smoothly as part of a collaborative team.

Qualifications

• Experience as receptionist in a busy medical/clinical setting.
• Greet patients and handle inquiries professionally.
• Ability to work across two GP practices and support two teams.

Responsibilities

• Open and close the two practices daily.
• Greet patients in person and on the phone and manage requests.
• Coordinate with doctors and nurses to support daily operations.
• Maintain the reception/admin area efficiently.

Skills

Receptionist experience

Phone handling

Empathy

Team collaboration

Tools

Medcare

Best Practice Software

Job description

A Medical Receptionist to support the day to day operations of two GP Practices in Robina. This position can be either full time or part-time 25-38 hrs per week. Shifts range from opening at 7am, closing at 6pm and varying in-between.

Key responsibilities

• Opening and closing the practice
• Reception duties which include greeting and dealing with patients and their needs either in person and on the phone
• Dealing with doctors and nurses queries
• Day to day tasks to make the reception/admin area run professionally and efficiently throughout the day

About you

Excellent receptionist/office skills in a busy working environment

Professional, helpful, knowledgeable and engaging to patients and other staff

Show empathy and kindness to patients

Best practice software knowledge preferable

Knowledge of Medcare/DVA is helpful

Thorough orientation with ongoing training

Learning on the desk with a buddy receptionist to assist you

Chance to be a valued team member working alongside a great reception team

Opportunity to be part of two successful long established, growing practices contributing to their ongoing success