Medical Receptionist

Narrabeen Family Medical; Sydney; On-site; AUD 39,000 - 44,000; Part time

Job summary

Narrabeen Family Medical Practice on the Northern Beaches is seeking a confident, well-organised receptionist to join our busy team. The role offers part-time or casual work, 3 to 4 days, with rosters including early mornings and occasional Saturday mornings on a rotating basis.

You will report to the practice manager and principal, and contribute to a friendly, patient-centered environment. Candidates should have 1–2 years’ experience in General Practice, strong computer skills, and familiarity

Qualifications

• 1–2 years experience in General Practice and practice management software (Best Practice).
• Ability to work in a very fast paced environment.
• Excellent verbal and written communication skills.
• Empathetic patient-focused approach.
• Work co-operatively and prioritise tasks.
• Experience with Medicare billing and claims processing.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook).
• Must have permanent Australian work rights.

Responsibilities

• Provide reception and administrative support.
• Assist the practice manager and principal.
• Process Medicare billing and claims.
• Maintain accurate patient records and scheduling.
• Greet patients and manage phone/enquiries.
• Support a well-established practice team.

Skills

Customer service

Organisational skills

Interpersonal skills

Verbal communication

Written communication

Teamwork

Prioritisation

Empathy

Fast-paced work adaptation

Administrative tasks

Tools

Best Practice

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Narrabeen Family Medical Practice is a busy growing General Practice supporting the community on the Northern Beaches. We are experiencing a continued period of growth and require one new team members, and we can offer part time or casual employment ranging from 3 to 4 days. Our practice is non corporate and offers a family friendly environment.

The position would suit a confident, well organised person, with good computer skills and excellent customer service.

Rostered 7.5-hour shifts are between 7.45 am-6pm Monday-Friday with flexibility required and the occasional Saturday morning (7.45 to 12 noon) on a rotating roster. No Sunday or Public Holiday.

Our practice consists of 11 part time GPs, three practice nurses and our hard-working reception team. The role reports directly to the practice manager and practice principal.

Experience (1 to 2 years) working in General Practice and practice management software (Best Practice)

Ability to work in a very fast paced environment

Excellent interpersonal and organisational skills are vital

Empathetic patient-focused approach

Work co-operatively and prioritise tasks

Ability to work in a well-established practice team

Excellent verbal and written communication skills

Ability to take on extra administrative tasks to support the practice manager.

Experience with Medicare billing and claims processing

Proficiency in Microsoft Office suite (Word, Excel, Outlook)

Must have permanent Australian work rights