Medical Receptionist

ENT Institute Norwest; Geehi; On-site; AUD 36,000 - 44,000; Part time

Job summary

ENT Institute Norwest is seeking a flexible and reliable Medical Receptionist to cover maternity leave with potential for part-time continuation. The role involves travel between Kingswood, Norwest and Hornsby locations and requires 1–2 years of experience in a medical practice.

You will manage appointments, patient records, billing, and general admin in a busy ENT clinic. Strong communication and multitasking skills are essential, with onsite parking and flexible working arrangements.

Qualifications

• 1–2 years in a fast-paced medical practice.
• ENT experience is desirable but not essential.
• Confident working independently while contributing positively to a team.
• Strong communication, organisation, and time-management skills.
• Professional, compassionate, and patient-focused.
• Demonstrate ability to prioritise and organise; multi-tasking capabilities.
• Flexible to travel between Kingswood, Norwest and Hornsby locations.

Responsibilities

• Organise appointments and maintain records.
• Patient reception, appointment scheduling, and general administrative duties.
• Creating and maintaining patient records.
• Cleaning and sterilising of instruments.
• Medicare and private billing/receipting and payment collection.
• Answering telephone and patient enquiries.
• Undertake other tasks assigned by the Practice Manager to ensure smooth operations.

Skills

Medical reception

Communication skills

Time management

Team player

Computer literacy

Flexible

Tools

Outlook

Word

C2C

Job description

Our ENT Practice is looking for a flexible, adaptable, responsible, and reliable person with at least 1-2 years of work experience in a Medical practice. We are seeking a reliable and friendly Medical Receptionist to cover maternity leave in our busy ENT practice, with the opportunity to continue on a part-time basis. This role offers flexibility and requires travel between our Kingswood, Norwest and Hornsby locations.

Key responsibilities

• Organise appointments and maintain records
• Patient reception, appointment scheduling, and general administrative duties
• Creating and maintaining patient records
• Cleaning and sterilising of instruments
• Medicare and private billing/receipting and payment collection
• Answering telephone and patient enquiries
• Undertake other tasks assigned by the Practice Manager to ensure the smooth and efficient functioning of the practice

About you

• Minimum 1-2 years' experience in a fast-paced medical practice
• ENT experience is desirable but not essential
• Confident working independently while contributing positively to a team
• Strong communication, organisation, and time-management skills
• Professional, compassionate, and patient-focused
• Computer literate - proficiency in Word, Outlook and C2C (or similar) is an advantage
• Demonstrate the ability to prioritise and organise
• Have a strong multi-tasking capability
• Flexibility is essential to cover holidays and sick leave
• Flexible to travel to locations
• Onsite parking
• Flexible working arrangements

About us

Our ENT Practice is a busy medical practice located across Kingswood, Norwest and Hornsby locations.