Receptionist

Vision Radiology; Colac; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Full-time permanent employment

38 hours per week

Comprehensive paid training

Paid accommodation in Melbourne during

training

No weekend work

Supportive team environment

Job summary

Vision Radiology is seeking a friendly Medical Receptionist for a full-time role in Colac, VIC. The position starts with comprehensive paid training in Melbourne, with accommodation provided during training, and returns to Colac to join the local team.

You will be the first point of contact for patients, delivering a positive experience while handling bookings, registrations, and payments in a busy radiology environment.

Qualifications

• Prior medical reception or radiology experience is helpful but not required.
• Able to learn systems and processes quickly.
• Proactive and patient-focused service.
• Comfortable working in a busy clinic.

Responsibilities

• Greet and assist patients as they arrive.
• Answer and manage incoming phone calls.
• Book appointments and manage patient diaries.
• Register patients and update their information.
• Check Medicare and referral details.
• Process payments and perform general administration.
• Liaise with patients, doctors and radiologists.
• Manage appointment changes and patient enquiries.
• Use booking and medical systems.
• Support reception team throughout the day.

Skills

Friendly

Reliable

Organised

Detail-oriented

Communication

Learner

Multitasking

Job description

Medical Receptionist – Full Time | Colac

Be part of a team that makes a difference every day

Full-Time | Monday–Friday | 38 hours per week | Colac, VIC

Are you someone who loves working with people, enjoys keeping things organised and takes pride in making someone's day a little easier?

We're looking for a Full-Time Medical Receptionist to join our team in Colac.

This is an opportunity to step into a rewarding role within the radiology industry, where no two days are exactly the same and the work you do genuinely matters to our patients.

New to radiology? We'll train you!

You don't need years of radiology experience to be successful in this role.

We provide comprehensive paid training in Melbourne to ensure you understand our systems, processes and the radiology environment before you step into your role in Colac.

And because we know travelling for training isn't always easy, accommodation in Melbourne will be provided and paid for by us during your training period.

You'll then return to Colac with the knowledge and confidence to hit the ground running, with ongoing support from our wider team.

What you'll be doing

As one of the first people our patients meet, you'll play an important role in creating a positive experience.

Your responsibilities will include:

• Greeting and assisting patients
• Answering and managing incoming phone calls
• Booking appointments and managing patient diaries
• Registering patients and updating their information
• Checking Medicare and referral details
• Processing payments and general administration
• Liaising with patients, doctors and radiologists
• Managing appointment changes and patient enquiries
• Using our booking and medical systems
• Supporting your reception team throughout the day
• Providing friendly, professional and compassionate patient service

The person we're looking for

We're more interested in who you are and how you work than simply what's written on your resume.

You'll be a great fit if you are:

• Friendly, approachable and confident speaking with people
• Reliable and punctual
• Organised and detail-focused
• Comfortable working in a busy environment
• Confident answering phones and communicating with patients
• A quick learner who enjoys learning new systems
• Able to multitask while maintaining accuracy
• Someone who takes pride in their work
• A positive team player who is happy to jump in and help
• Professional, caring and respectful

Previous medical reception or radiology experience is highly regarded, but not essential.

If you've worked in hospitality, retail, customer service, administration or another people-focused environment and you're looking for a change, we'd love to hear from you.

A reliable car is essential

As our Colac clinic is located outside Melbourne, you will need a reliable car and current driver's licence to travel to and from the clinic.

What you'll get in return

We want our people to feel supported from day one.

You'll receive:

• Full-time permanent employment
• 38 hours per week
• Monday–Friday – no weekend work
• Comprehensive paid training
• Paid accommodation in Melbourne during training
• Ongoing training and support
• The opportunity to learn and develop within the radiology industry
• A welcoming and supportive team environment
• The opportunity to build a long-term career in healthcare
• A role where the work you do has a direct impact on patients every day

Location

Colac, VIC

Training will be completed in Melbourne, with accommodation provided and paid for during the training period.

Ready for your next opportunity?

If you're looking for a role where you can learn new skills, work with a great team and build a career in healthcare, this could be the opportunity you've been looking for.

You don't need to know everything on day one — we'll teach you.

What matters to us is that you're reliable, willing to learn, genuinely care about people and want to be part of a team.